DOUAE BENJELLOUN
Herndon,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Passenger Service Agent
DNATA
02.2023 - 05.2025
- (Lufthansa Group)
- Welcomed passengers and verified travel documents for compliance.
- Assisted travelers with check-in procedures and baggage handling.
- Coordinated boarding processes and communicated with flight crews.
- Lounge Front desk
Responsible for tenders
TECNILAB-HTDS
08.2021 - 11.2021
- Consulted tender publication platforms daily to identify relevant opportunities.
- Prepared and submitted tender documents for various projects.
- Coordinated with project teams to gather necessary information for bids.
Accounting and Financial Framework
MEDIA REP
01.2017 - 03.2021
- Facilitated billing and collection processes to secure timely payments and maintain cash flow.
- Processed accounting transactions using SAGE software to ensure accuracy and compliance.
- Managed processing of purchase orders on SAGE software to streamline procurement.
Application internship
MEDIA REP
08.2016 - 12.2016
Education
Bachelor's Degree - Fundamental Studies
01-2017
High School Diploma - Economic Science
01-2013
Skills
- Customer support
- Customer relations
- Boarding coordination
- Flight communication
- Customer relationship management
- Passenger ramp assistance
- Passenger check-in
- Documentation verification
- Cabin crew coordination
Hobbies and Interests
- Travel
- Explorer
- Cooking
Personal Information
Date of Birth: 03/28/94
Timeline
Passenger Service Agent
DNATA
02.2023 - 05.2025
Responsible for tenders
TECNILAB-HTDS
08.2021 - 11.2021
Accounting and Financial Framework
MEDIA REP
01.2017 - 03.2021
Application internship
MEDIA REP
08.2016 - 12.2016