Doug Dent
Greenville,South Carolina
Summary
Experienced Auto Physical Damage Appraiser with a strong technical knowledge base in Auto Body Work and Auto Mechanical Repair. Performance driven individual with a dedicated work ethic. Fully Licensed & ready.
Overview
22
22
years of professional experience
1
1
Certification
Work History
TWA Claim Specialist - Auto Reinspection
State Fram
08.2025 - Current
- Staff Central Review.
- Completing reviews of staff Auto estimates virtually.
- Reviewing automotive insurance claim estimates and documents to verify information accuracy and identifying proper repair procedures ensuring proper estimating practices.
Select Service Review Team
State Farm
01.2023 - Current
- Performing Select Service estimate reviews working with our Select Service repair facility partners and parts vendors daily.
- Participated in the start up and development of the Select Service Support Line Hercules Chat Pilot.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
AEA Proximity
State Farm
05.2022 - 12.2022
- Smooth Transition back to Estimatics with momentum
- CCC One & Portal experienced in Proximity, V-supp, Photo Estimate, Estimate Assist, AWC & Total Loss claims.
Total Loss Claim Specialists
State Farm
04.2021 - 05.2022
- Settling Auto Total Loss claims
- Preparing Total Loss legal documents
- Working directly with customers to settle vehicle value escalations.
- Using Estimatics / Auto background to provide accurate vehicle valuations & settlements.
- Working as a claim specialists allowed me to expand my abilities within ECS and gain a further understanding of the overall claim process.
- Using Que Manager to answer incoming calls concerning escalated Total Loss claims provided me with experience with complex claim handing.
- I also worked overtime as a temporary volunteer V-supp AEA for approximately 2 months during my time in claims.
Auto Estimatics Appraiser
State Farm
06.2014 - 04.2021
- Proximity AEI preparing auto estimates in the Upstate SC market area.
- Experience using Mitchell Estimating, Audatex & CCC One.
- Prepared estimates for Auto Field/Proximity, Estimate Assist, Salvage, V-Supp, Pocket Estimate and AWC virtually across the entire United States.
Reality TV actor
Animal Planet / Discovery Channel
06.2013 - 04.2015
- Appeared as the lead painter/body technician for a six-episode series on the tv show called "Flipping Ships" that aired on Animal Planet.
- During the filming process I expanded my professional abilities and learned new skills while gaining experience within the technical side of television production.
Body Shop Owner Operator
Double D Custom Inc. / DD Classics
01.2004 - 05.2014
- Owning an auto body repair shop, I performed many duties including estimator, shop manager, lead painter, lead bodyman and frame technician specializing in classic car restoration & collision repair.
- Managing a staff of employees.
- Performing accounting duties.
Education
Associate - Industrial Technology
Greenville Technical College
Greenville SC01-1996
Skills
- TWA Claim Specialist - Auto Reinspection
- Select Service Review Team
- Proximity AEA
- V-Supp
- Photo Estimate
- Salvage
- AWC
- Auto Physical Damage Appraiser
- Claim Specialist
- Technology adaptability
- Fast learner
- People / Communicaiton skills
- Estimate Assist
Certification
NY, VT, PA, CT, MA, RI, DE, NC, SC Appraiser License July 2022
SC Adjuster License August 2021
SC Auto Damage Appraiser License November 2014
ICAR Platinum Individual July 2019
Timeline
TWA Claim Specialist - Auto Reinspection
State Fram
08.2025 - Current
Select Service Review Team
State Farm
01.2023 - Current
AEA Proximity
State Farm
05.2022 - 12.2022
Total Loss Claim Specialists
State Farm
04.2021 - 05.2022
Auto Estimatics Appraiser
State Farm
06.2014 - 04.2021
Reality TV actor
Animal Planet / Discovery Channel
06.2013 - 04.2015
Body Shop Owner Operator
Double D Custom Inc. / DD Classics
01.2004 - 05.2014
Associate - Industrial Technology
Greenville Technical College
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