Doug Duncan

My duties are safely maintaining all mobile and electrical equipment in the mine

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.

• Applied mechanical skills to perform maintenance on equipment.