Doug Johnson
Carlsbad,CA
Summary
Experienced ACA and Medicare Field Sales Representative with a strong focus on compliance and health plan evaluation. Demonstrated success in securing enrollments and expanding the client base through effective presentations and community outreach.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Medicare Field Sales Representative
Stella Health Insurance
Remote
01.2022 - Current
- Helped generate leads and secure enrollments through field visits, community events, and one-on-one consultations, expanding access to Medicare options for seniors.
- Helped seniors review Medicare plan choices and guided eligible individuals through Medicare Advantage, Supplement, and Part D options to support health and financial decision-making.
- Delivered Medicare and Social Security presentations, breaking down complex rules into clear, practical information for seniors.
- Built client base and drove 10% monthly growth through consistent enrollments, strengthening community connections.
ACA Health Insurance Agent
One Coverage
Remote
11.2023 - 08.2025
- Averaged 15 enrolled members per day by converting inbound opportunities into completed health insurance enrollments while delivering consultative service.
- Managed high-volume inbound ACA sales calls, assessing consumer needs and eligibility to recommend tailored health insurance plans.
- Quoted plans and completed applications using HealthSherpa, guiding consumers through ACA enrollment to ensure appropriate coverage selection.
- Ensured compliance with CMS, carrier, state, and federal regulations by accurately documenting consumer interactions, applications, and enrollments.
Medicare Sales Representative
Ehealth
Salt Lake City, Utah
07.2020 - 02.2022
- Ranked in the top 20% of over 2000 agents for enrollments during second tenure, showing strong sales performance.
- Guided customers through the enrollment process, ensuring adherence to regulatory guidelines.
- Clarified Medicare options and enrollment requirements for prospective customers, aiding informed decisions.
- Handled 15-20 inbound calls daily, resolving customer inquiries effectively.
Senior Account Executive
Efinancial
Seattle, Washington
06.2017 - 01.2019
- Set company record for most final expense policies written in a month, establishing new sales standard.
- Ranked in the top 10% of agents company-wide for monthly enrollments, showing strong sales results.
- Developed customized life insurance plans based on client needs from inbound calls, enhancing overall client satisfaction.
- Achieved Cal Ripken Jr. Award for perfect attendance over 6 months, demonstrating commitment and reliability.
Education
Associate of Science - Non-Destructive Testing
Salt Lake Community College
Salt Lake City, UT06-2014
Skills
- ACA and Medicare sales strategies
- Regulatory compliance
- Insurance standards
- Health plan evaluation
- Application processing
- Consultative selling
- Sales strategy
- Client relationship management
- Communication proficiency
- Team collaboration
- Sales development
Certification
- Active Health Insurance License In California, Iowa, Florida, Illinois, Maryland, Maine, Michigan, Missouri, North Carolina, New Jersey, Nevada, Oklahoma, Pennsylvania, Tennessee, Texas and Wisconsin.
Timeline
ACA Health Insurance Agent
One Coverage
11.2023 - 08.2025
Medicare Field Sales Representative
Stella Health Insurance
01.2022 - Current
Medicare Sales Representative
Ehealth
07.2020 - 02.2022
Senior Account Executive
Efinancial
06.2017 - 01.2019
Associate of Science - Non-Destructive Testing
Salt Lake Community College