JORGE HIDEKI ALAYO MOROMI
Van Nuys,USA
Summary
Bilingual Medicare and ACA Health Insurance Agent with active Life & Health license in California and multiple other states. Proven experience in telesales, inbound/outbound calls, and working with senior and low-income populations. Deep understanding of CMS compliance, ACA enrollments, and culturally sensitive communication. Skilled at closing sales and guiding clients through insurance options in both English and Spanish. Consistently recognized as a top sales performer.
Overview
7
7
years of professional experience
Work History
MEDICARE ADVANTAGE SALES AGENT
ACE INSURANCE SERVICES
Fort Lauderdale, FL
04.2024 - Current
- Sell Medicare Advantage plans to seniors through phone-based consultations.
- Conduct benefits presentations and analyze client eligibility.
- Meet and exceed individual monthly sales targets.
- Ensure all enrollments follow CMS and HIPAA regulations.
- Maintain updated lead tracking and CRM documentation.
- Provide bilingual support to Spanish-speaking clients.
- 4-5 sales daily.
ACA REMOTE SALES AGENT
Call Health
LA
01.2024 - 04.2024
- Managed ACA plan enrollments via inbound and outbound calls.
- Averaged 15-25 daily enrollments with consistent CPA under $70.
- Guided clients through eligibility and subsidy qualification.
- Used TLD and HealthSherpa platforms effectively.
- Recognized as top Spanish-speaking agent.
ACA INSURANCE SALES AGENT
WE COVER HEALTH
MIAMI, FL
10.2023 - 01.2024
- Conducted enrollment calls for ACA health plans.
- Closed high volume of policies with a CPA consistently under $100.
- Assisted underserved populations with health plan selection and enrollment.
INSURANCE SALES AGENT
US Health Advisors
Fort Lauderdale, FL
08.2023 - 09.2024
- Quoted and explained various health insurance plans.
- Conducted phone consultations and assessed client needs.
- Maintained strong client relationships and follow-ups.
SALES AGENT
E.D marketing solutions
Miami, FL
04.2018 - 10.2020
- Delivered product consultations and closed sales over the phone.
- Developed and managed client pipelines.
- Practiced upselling and objection-handling techniques.
CEO
Miami Lux-portation
Miami, FL
12.2021 - Current
- Managed luxury transportation service operations.
- Negotiated contracts and managed client relationships.
- Oversaw service quality and team performance.
Education
Industrial Engineering
Universidad De Lima
Lima, PeruFFM Certified – 2025
HIPAA Certified – 2025
Life & Health Insurance License
Skills
- Bilingual: Spanish (Native), English (Fluent)
- Medicare Advantage & ACA Plan Enrollment
- Medicaid and Government Health Program Knowledge
- Inbound/Outbound Telesales – Call Center Experience
- CMS Telephone Marketing Regulations & HIPAA Compliance
- Sales Closing, Lead Conversion & CRM Documentation
- Customer Needs Assessment & Cost-Benefit Analysis
- HealthSherpa, JET, TLD, Sunfire, Jarvis, MProducer, MARx
- Member-Driven Service Orientation
- Senior Market & Multicultural Outreach
- Cultural Sensitivity & Professional Boundaries
- Excellent Time Management and Follow-Up Skills
- Strong Verbal Communication & Presentation Skills
- Team-Oriented and Goal-Driven Work Approach
- Strong Verbal Communication
- Presentation Skills
- Team-Oriented
- Goal-Driven Work Approach
TECHNICAL PROFICIENCIES
- HealthSherpa
- TLD / JET Systems
- Microsoft Office / CRM Tools
- Sunfire
- Jarvis
- MProducer
- MARx
LICENSED STATES
- AL, AR, AZ, CA, DE, GA, IA, IL, IN, KS, LA, MI, MO, MS, MT, NC, NE, NH, NJ, OH, OK, SC, TN, TX, UT, VA, WI, FL
Timeline
MEDICARE ADVANTAGE SALES AGENT
ACE INSURANCE SERVICES
04.2024 - Current
ACA REMOTE SALES AGENT
Call Health
01.2024 - 04.2024
ACA INSURANCE SALES AGENT
WE COVER HEALTH
10.2023 - 01.2024
INSURANCE SALES AGENT
US Health Advisors
08.2023 - 09.2024
CEO
Miami Lux-portation
12.2021 - Current
SALES AGENT
E.D marketing solutions
04.2018 - 10.2020
Industrial Engineering
Universidad De Lima
FFM Certified – 2025
HIPAA Certified – 2025
Life & Health Insurance License
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