Doug Richwine
Folsom,CA
Overview
36
36
years of professional experience
Work History
Customer Service/Sales Support Supervisor
Airgas
10.2016 - Current
- Supervision of 16 Customer Service/Sales Support Specialists on a day to day basis.
Spec Gas Coordinator
Airgas
05.2016 - 10.2016
- Coordinated spec gas needs for Airgas NCN/NV region.
Sales Support
Airgas
05.2013 - 10.2016
- Supported 9 account managers in different areas of Airgas locations doing day to day activities including submitting quotes, orders, pricing, account maintenance, etc.
Front Desk Receptionist
Spanish Fly Hair Garage
12.2005 - 05.2013
- Manages business operations and directs personal service functions of two salons that gross $1,000,000 annually
- Address customer complaints and resolve in a timely manner
- Maintained inventory and ordered retail stock as needed
Clearing House Representative II
E*Trade Clearing LLC
12.1998 - 12.2005
- Compiled settlement data and distributed proceeds exceeding over $1,000,000 for more than 500,000 accounts in regards to dividends, stock splits, spinoffs, and other corporate actions
- Reconciled suspense accounts to maintain a balanced equity flow
- Trained and managed numerous associates and achieved significant improvements in their productivity by use of in-house applications
- Accepted items from clearing houses and transfer agents that had physical reorganizations and applied them to clients' accounts
- Initiated telephone contact with transfer agents, brokerage firms and clearing houses to locate missing checks, correct errors and reconcile differences in records
Assistant Manager
MTS INC
10.1989 - 12.1998
- Supervised all shipments of inventory for 168 Tower Records stores worldwide on a daily basis
- Maintained accounts of all national distributors and publishers of over 25,000 publications and periodicals
- Supervised the day-to-day operations of 28 employees
Education
AAS - Application Development
MTI College of Business & Technology
Sacramento, CA01.1999
Skills
- 12 years being a successful Airgas associate in various roles
Timeline
Customer Service/Sales Support Supervisor
Airgas
10.2016 - Current
Spec Gas Coordinator
Airgas
05.2016 - 10.2016
Sales Support
Airgas
05.2013 - 10.2016
Front Desk Receptionist
Spanish Fly Hair Garage
12.2005 - 05.2013
Clearing House Representative II
E*Trade Clearing LLC
12.1998 - 12.2005
Assistant Manager
MTS INC
10.1989 - 12.1998
AAS - Application Development
MTI College of Business & Technology
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