Doug Richwine
Folsom,CA
Overview
36
36
years of professional experience
Work History
Customer Service/Sales Support Supervisor
Airgas
Sacramento, CA
10.2016 - Current
- Supervision of 16 Customer Service/Sales Support Specialists on a day to day basis.
Spec Gas Coordinator
Airgas
Sacramento, CA
05.2016 - 10.2016
- Coordinated spec gas needs for Airgas NCN/NV region.
Sales Support
Airgas
Sacramento, CA
05.2013 - 10.2016
- Supported 9 account managers in different areas of Airgas locations doing day to day activities including submitting quotes, orders, pricing, account maintenance, etc.
Front Desk Receptionist
Spanish Fly Hair Garage
Sacramento, CA
12.2005 - 05.2013
- Manages business operations and directs personal service functions of two salons that gross $1,000,000 annually
- Address customer complaints and resolve in a timely manner
- Maintained inventory and ordered retail stock as needed
Clearing House Representative II
E*Trade Clearing LLC
Rancho Cordova, CA
12.1998 - 12.2005
- Compiled settlement data and distributed proceeds exceeding over $1,000,000 for more than 500,000 accounts in regards to dividends, stock splits, spinoffs, and other corporate actions
- Reconciled suspense accounts to maintain a balanced equity flow
- Trained and managed numerous associates and achieved significant improvements in their productivity by use of in-house applications
- Accepted items from clearing houses and transfer agents that had physical reorganizations and applied them to clients' accounts
- Initiated telephone contact with transfer agents, brokerage firms and clearing houses to locate missing checks, correct errors and reconcile differences in records
Assistant Manager
MTS INC
West Sacramento, CA
10.1989 - 12.1998
- Supervised all shipments of inventory for 168 Tower Records stores worldwide on a daily basis
- Maintained accounts of all national distributors and publishers of over 25,000 publications and periodicals
- Supervised the day-to-day operations of 28 employees
Education
AAS - Application Development
MTI College of Business & Technology
Sacramento, CA01.1999
Skills
- 12 years being a successful Airgas associate in various roles
Timeline
Customer Service/Sales Support Supervisor
Airgas
10.2016 - Current
Spec Gas Coordinator
Airgas
05.2016 - 10.2016
Sales Support
Airgas
05.2013 - 10.2016
Front Desk Receptionist
Spanish Fly Hair Garage
12.2005 - 05.2013
Clearing House Representative II
E*Trade Clearing LLC
12.1998 - 12.2005
Assistant Manager
MTS INC
10.1989 - 12.1998
AAS - Application Development
MTI College of Business & Technology