Douglas Bigler
Tampa,FL
Summary
Dedicated Cook and Shift Lead with a strong focus on team leadership and customer service. Skilled in food safety practices and effective kitchen management. Committed to ensuring high-quality service and maintaining operational efficiency in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Cook/Shift Lead
Five Guys Burger And Fries
March 2024 - Current
- Prepare and cook menu items following standardized recipes and procedures.
- Assist guests with inquiries and resolve any issues to ensure satisfaction.
- Process customer transactions accurately and efficiently at the register.
- Train and mentor new hires on food preparation and customer service standards.
- Implement deep cleaning and sanitizing protocols to maintain health standards.
- Restock food items and organize kitchen supplies for efficient workflow.
Shift Lead
Sonic
September 2023 - December 2024
- Led and managed shift operations, ensuring efficient workflow and adherence to company standards.
- Trained new employees on proper food handling techniques and company procedures to maintain high-quality service.
- Assisted guests by accurately taking, checking, and distributing orders to enhance customer satisfaction.
- Managed inventory by restocking food products and prepping items for upcoming shifts, ensuring smooth operations.
- Maintained product quality by properly labeling and storing food items according to health and safety guidelines.
- Overcame staffing challenges by organizing and leading team efforts during busy periods to prevent service delays.
Education
High School Diploma -
Wiregrass Ranch Highschool
Wesley Chapel, FL06.2025
Skills
- Team leadership
- Customer service
- Food safety
- Inventory management
- Training and mentoring
- Order accuracy
- Workflow organization
- Problem resolution
- Sanitizing protocols
- Menu preparation
Timeline
Cook/Shift Lead
Five Guys Burger And Fries
March 2024 - Current
Shift Lead
Sonic
September 2023 - December 2024
High School Diploma -
Wiregrass Ranch Highschool