Douglas Brown
MULTNOMAH COUNTY JUVENILE JUSTICE DIVISION
The Dalles,Oregon
6
years of professional experience
Oversaw front desk operations, ensuring smooth check-in and check-out procedures. Leveraged exceptional communication and empathy to cultivate strong customer relationships. Established a high standard of customer satisfaction and loyalty.
Work History
Office Assistant II
1 Year- Responsible to receive and transmit juvenile justice communications. Keep track of subpoenas, in addition to typing and filing. Answer questions, attend to emergency calls..
Directory Assistance Operator
10 Months- Provided 411 location information from central office to customers worldwide. Recommended alternative spellings for better understanding. Identified numbers that could be retrieved for customer inquiries.
PBX Operator
4 Years 1 Month- Answer a high volume of customer and employee telephone calls, very efficiently and professionally. Also handle emergency calls concerning natural gas, in addition to typing and filing.
- Assorted part-time and summer positions
Education
Associate of Science - Business Administration
Related Courses: Law I & II, Accounting I, II & III, Computers in Business
Skills
Assisted customers in resolving inquiries at IBM
Commodore
AT&T
and Hyundai.
Utilized Lotus 1-2-3
WordPerfect 5.0
and Paradox Database II for data management.
Operated PBX systems for efficient communication and maintained accurate filing and record-keeping.
Section name
- Douglas Eugene Brown
- Marketing
- Economics
- Business communications
Timeline
Office Assistant II
MULTNOMAH COUNTY JUVENILE JUSTICE DIVISION
09.1991 - 09.1992Read More
Directory Assistance Operator
US WEST COMMUNICATIONS
11.1990 - 09.1991Read More
PBX Operator
NORTHWEST NATURAL GAS COMPANY
06.1986 - 07.1990Read More
Associate of Science from Business Administration
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