Douglas Burks
Georgia
Summary
Dynamic business owner with a proven track record at Burks Jewelers and Repair Center, excelling in inventory management and customer engagement. Successfully developed marketing strategies that significantly enhanced brand visibility and drove revenue. Skilled in contract negotiation, fostering long-term client relationships through exceptional service and prompt issue resolution.
Overview
24
24
years of professional experience
Work History
Owner/Operator
Burks Jewelers and Repair Center
Atlanta, Georgia
09.2001 - Current
- Managed daily operations and maintained inventory for smooth business functions.
- Handled customer inquiries and provided exceptional service to all clients.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Negotiated contracts with clients for products or services rendered by the company.
- Developed promotional materials to enhance customer engagement and sales.
- Created marketing strategies to drive revenue and increase brand visibility.
Education
Certified Gemologist - Gemologist
Gemological Institute of America
Los Angeles, CA01-1986
Associate of Arts - Mechanical Engineering
Dekalb College
Atlanta, CA09-1975
Skills
- Inventory management
- Customer engagement
- Contract negotiation
- Marketing strategy
- Promotional development
- Business operations
Accomplishments
- Founder of Burks Jewelers Academy
- Certificate from Gem School of America 1995
- GIA of America 1997
- Georgia Jewelers Assoc. 2011
- Pinnacle Award 2025
Timeline
Owner/Operator
Burks Jewelers and Repair Center
09.2001 - Current
Certified Gemologist - Gemologist
Gemological Institute of America
Associate of Arts - Mechanical Engineering
Dekalb College
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