Douglas Callahan
Sparks,USA
Summary
Security professional with strong experience in maintaining safe environments and preventing unauthorized access for four years. Demonstrated ability to handle emergencies calmly and efficiently while collaborating with team members to achieve security goals. Reliable and adaptable, showcasing proficiency in surveillance, incident reporting, and conflict resolution.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
Weiser-Reno
Reno, NV
09.2024 - Current
- Completed daily reports outlining regular activities and notable incidents, including theft and property damage.
- Conduct regular and random patrols around the business and perimeter.
- Inspected internal gates, windows and doors regularly to identify security concerns.
- Maintained logs and records of deliveries, shipments and vendors, both inbound and outbound.
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities; and / or continuously try to prevent property violations and rule infractions.
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
- Reported written violations, emergencies and property damages in daily reports.
- Respond to incidents and critical situations in a calm, problem solving manner.
- Responded to inquiries and requests for assistance from visitors and staff members.
- Sign-in building's visitors and employees, to maintain order and protect property.
Unarmed Security Guard
Allied Universal-Reno
Reno, NV
07.2022 - 09.2024
- Building's visitors and employees, to maintain order and protect property - login when they arrive and leave the facility.
- Completed daily reports outlining regular activities and notable incidents, including theft and property damage.
- Conduct regular and random patrols around the business and perimeter.
- Working environments and conditions may vary by client site.
- Inspected gates, windows and doors regularly to identify security concerns.
- Maintained logs and records of deliveries, shipments and vendors, both inbound and outbound.
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities; and / or continuously try to prevent property violations and rule infractions.
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
- Reported written violations, emergencies and property damages in daily reports.
- Respond to incidents and critical situations in a calm, problem solving manner.
- Responded to inquiries and requests for assistance from visitors and staff members.
Paratransit Driver
Transdev SF Paratransit
San Francisco, CA
08.2012 - 08.2022
- Built good relationships with passengers and family members on route with friendly conversations and firm control of bus operations.
- Cleaned up shuttle regularly, including removing trash and spills and gathering up forgotten belongings.
- Completes pre-trip and post-trip inspections.
- Conducted daily walk-around inspections and inside examinations for maintenance.
- Drove defensively and safely to avoid accidents during bus operations.
- Ensure passengers are properly secured and aid with all entries and exits.
- Greet passengers, accept fare payment and maintain a safe environment.
- Helped riders with limited mobility get on and off shuttles to provide exceptional customer service.
- Maintained strict safety rules to protect passengers and members of the public from harm.
- Monitored behavior of passengers and enforced regulations against activities such as smoking and eating.
- Monitored area traffic conditions and kept dispatcher informed of potential delays.
- Observed traffic laws and consistently followed road rules.
- Planned efficient routes to maximize passenger turnover and satisfy the customers with quick deliveries.
- Properly report all incidents, accidents, mechanical concerns.
- Provided passengers with assistance entering and exiting vehicles and handling luggage.
- Performed periodic, regular safety checks and assessments of vehicle, luggage and passenger areas and entry points.
- Reported all vehicle malfunctions and operational deviations to maintenance personnel.
- Serviced vehicle with fuel, lubricants and accessories daily to maintain performance.
- Stowed belongings for safety reasons and to prevent damage during transport.
- Used local road knowledge and GPS software to re-route around unexpected traffic problems.
Restaurant Owner/Manager
T.J.'s
Martinez, CA
09.2010 - 08.2012
- Build a team around hospitality and culinary execution and developing top talent to drive the business forward.
- Build sales, profitability, and guest counts. Deliver phenomenal guest experience.
- Deliver and lead the team to ensure proper recipe execution and standards.
- Lead and inspire the team with a people-first mentality to build on the best-in-class culture.
- Maintain a safe and healthy environment by establishing, following, and complying with sanitation standards and procedures.
- Meet financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, preparing budgets, and analyzing variances.
Education
High School Diploma -
Woodrow Wilson High School
San Francisco, CASkills
- Communication skills
- English
- Paratransit
- Delivery Driver Experience
- Management
- Bus Driving
- Driving Security Vehicle
- Restaurant Management
- Customer service
- Security (Guard Card)
Certification
- CPR Certification
- Guard Card
- Driver's License
Timeline
Unarmed Security Guard
Weiser-Reno
09.2024 - Current
Unarmed Security Guard
Allied Universal-Reno
07.2022 - 09.2024
Paratransit Driver
Transdev SF Paratransit
08.2012 - 08.2022
Restaurant Owner/Manager
T.J.'s
09.2010 - 08.2012
High School Diploma -
Woodrow Wilson High School