Douglas Carrier

• Analyzing customer needs and writing requirements for work to be completed by front-end and back-end development teams
• Implementing Workfront as a project management tool for Marketing and Communications teams
• Creating Workfront Fusion scenarios as a solution for process efficiency and automation
• Oversight of offshore vendor responsible for updating and creating content in AEM
• Designing and implementing BAU and delivery processes ensuring efficient results
• Advocating for website accessibility on public facing websites in compliance with ADA requirements

Managed multiple public facing websites, supporting global markets with region-based requirements:

• Developed and led front-end QA program ensuring website accuracy and regulatory compliance
• Presented QA/BAU/Operational priorities and progress on daily SCRUM updates
• Worked with cross-functional teams to deliver on CMS migration and site building

• Front-end website development on user-group CMS
• Conducted testing and review of website design for responsiveness, clarity, and accuracy
• Supported multiple functions to generate project results and meet deadlines
• Developed new functionality to face content to visitors based on user credentials
• Discussed site and app requirements with clients to produce actionable plans

• Managed team of 4 onshore and 6 offshore front-end developers
• Set, enforced and optimized internal policies to maintain responsiveness to demands
• Mentored and supported direct reports in developing skills, culture, and professional growth