Douglas M. Comp
Technician
Columbus,OH
Summary
Skilled Lead Technician with broad base of experience in technical support and operations. Ready to repair faulty hardware, debug software. Ensure data protection. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent troubleshooting skills.
Overview
21
21
years of professional experience
Work History
Lead Technician
FlightSafety-Columbus
06.2017 - 04.2022
- Led 3-5 technicians, effectively prioritized tasks and planned workflows to meet operational targets at 98.5% or better simulator up time
- Increased skills updating, correcting software modules
- Assisted development of new Preventative Maintenance procedures
- Mentored junior technicians in maintenance, repair and reporting duties
- Validated adherence to best practices, quality standards and customer specifications
Senior Technician
FlightSafety-Columbus
10.2012 - 06.2017
- Accepted transfer, Columbus Learning Center
- More diverse range of simulator systems
- Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues
- Assisted engineers troubleshooting software bugs
- RAID and NAS management
- JVC Projector systems
- UPS management
- Gained experience diagnosing, repairing, and maintaining 36-in., 6-degree electric motion bases and control loading systems, hardware and software
Senior Technician
FlightSafety-Cincinnati
11.2006 - 09.2012
- Diagnosed issues with Vital 8/Vital 9 visual software and SkyLight 1000 projection systems
- Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues
- Performed and evaluated Quality Test Guide tests in preparation for FAA evaluations
- Proficiency in working and communicating with internal and external customers to resolve maintenance issues.
- Completed preventive maintenance on set schedules
Technician
FlightSafety-Cincinnati
05.2001 - 11.2006
- Center provided simulators for commercial airline pilots supplying their instructors
- Enhanced skills using Windows,UNIX, and Cygwin OS
- Experience debugging Fortran 90 simulation modules
- Customization of simulator equipment and customer configuration changes, both hardware and software
- Experience building simulation loads both for test and regulatory approval
- Gained experience diagnosing, repairing, and maintaining 36-in., 6-degree hydraulic motion bases and control loading systems, hardware and software.
Apprentice Technician
Flightsafety-Cincinnati
11.2000 - 05.2001
- Established in troubleshooting, repair and/ or replacement of defective components full flight simulators.
- Completed preventive maintenance on set schedules
Skills
Windows 2000 thru 10, Unix, Linux, Cygwin, XML, Fortran 90
Computer hardware repair and replacement
UPS maintenanceMOOG 480V actuators and controls-diagnostics repair and replace
Local domain management
RAID management
Computer component repair and replacement
Timeline
Lead Technician
FlightSafety-Columbus
06.2017 - 04.2022
Senior Technician
FlightSafety-Columbus
10.2012 - 06.2017
Senior Technician
FlightSafety-Cincinnati
11.2006 - 09.2012
Technician
FlightSafety-Cincinnati
05.2001 - 11.2006
Apprentice Technician
Flightsafety-Cincinnati
11.2000 - 05.2001