Highly-motivated Drexel University employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Custodial Supervisor
Drexel University
Philadelphia, PA
03.2014 - Current
Developed and implemented standard operating procedures for all custodial staff.
Maintained accurate records of time worked, supplies ordered, and equipment repairs.
Assigned duties to custodial staff members and monitored their performance.
Monitored the cleanliness of all areas within the facility on a daily basis.
Investigated customer complaints pertaining to service issues relating to cleanliness or sanitation standards.
Responded quickly to emergencies requiring special attention from the custodial team such as floods or spills.
Wrote and filled reports for all accidents and injuries.
Communicated with maintenance team on damages to repair.
Education
Google IT Support Specialist (Certification)
Coursera
Online
06-2024
Bachelor of Science - Information Technology (Incomplete)
Western Governors University
Salt Lake City, UT
Skills
Written Communication
Google IT Support Specialist certified
Supply Management
Hardware upgrades
Software Installation
Customer Service
Hardware and Peripherals
Hardware Configuration
Microsoft Word, Outlook, Excel and PowerPoint Proficiency
Certification
Google IT Support Specialist
Timeline
Custodial Supervisor
Drexel University
03.2014 - Current
Google IT Support Specialist (Certification)
Coursera
Bachelor of Science - Information Technology (Incomplete)