Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Douglas Dennis

Philadelphia,PA

Summary

Highly-motivated Drexel University employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Custodial Supervisor

Drexel University
Philadelphia, PA
03.2014 - Current
  • Developed and implemented standard operating procedures for all custodial staff.
  • Maintained accurate records of time worked, supplies ordered, and equipment repairs.
  • Assigned duties to custodial staff members and monitored their performance.
  • Monitored the cleanliness of all areas within the facility on a daily basis.
  • Investigated customer complaints pertaining to service issues relating to cleanliness or sanitation standards.
  • Responded quickly to emergencies requiring special attention from the custodial team such as floods or spills.
  • Wrote and filled reports for all accidents and injuries.
  • Communicated with maintenance team on damages to repair.

Education

Google IT Support Specialist (Certification)

Coursera
Online
06-2024

Bachelor of Science - Information Technology (Incomplete)

Western Governors University
Salt Lake City, UT

Skills

  • Written Communication
  • Google IT Support Specialist certified
  • Supply Management
  • Hardware upgrades
  • Software Installation
  • Customer Service
  • Hardware and Peripherals
  • Hardware Configuration
  • Microsoft Word, Outlook, Excel and PowerPoint Proficiency

Certification

  • Google IT Support Specialist

Timeline

Custodial Supervisor

Drexel University
03.2014 - Current

Google IT Support Specialist (Certification)

Coursera

Bachelor of Science - Information Technology (Incomplete)

Western Governors University
Douglas Dennis