Summary
Overview
Work History
Education
Skills
Timeline
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Douglas French

Douglas French

Fort Myers,FL

Summary

Dynamic International Flight Attendant with Continental Airlines, adept at managing emergency situations and ensuring passenger safety. Recognized for exceptional verbal communication and conflict resolution skills, consistently enhancing customer experiences. Committed to maintaining high cleanliness standards and delivering outstanding food and beverage service while adhering to safety procedures.

Overview

45
45
years of professional experience

Work History

International Flight Attendant

Continental Airlines
03.1980 - 07.1998
  • Remained current on industry regulations and changes affecting international air travel to provide accurate information to both colleagues and customers when necessary.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.

Substitute Teacher, K-12

Lee County School District
12.1998 - 06.2016

Restaurant General Manager

Bonita Fairways
08.2016 - 03.2022

Volunteer

Church
04.2022 - Current

Education

Bachelor of Arts - English

University of Northern Colorado
Greeley, CO
12-1980

Skills

  • Verbal and written communication
  • Cleanliness and sanitation
  • Passenger safety
  • Safety procedures
  • Food and beverage service
  • Emergency situations management
  • Training and coaching
  • Professional etiquette

Timeline

Volunteer

Church
04.2022 - Current

Restaurant General Manager

Bonita Fairways
08.2016 - 03.2022

Substitute Teacher, K-12

Lee County School District
12.1998 - 06.2016

International Flight Attendant

Continental Airlines
03.1980 - 07.1998

Bachelor of Arts - English

University of Northern Colorado

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Douglas French