Douglas Gattis
Durham,NC
Summary
Attentive intake specialist with several years' experience managing assessment tasks for new clients. Hardworking, well-organized and proficient in providing detailed information to assist clients during the intake process.
Overview
23
23
years of professional experience
Work History
Cashier Assistant Manager
Trosa Triangle Residential Options For Substance Abusers
Winston-Salem, NC
06.2024 - 11.2024
- Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Processed payments from customers using various payment methods such as credit cards or cash.
- Performed duties of a cashier when needed during peak periods or staff shortages.
Intake Specialist
Trosa Triangle Residential Options For Substance Abusers
Durham NC, NC
11.2022 - 05.2024
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Provided crisis intervention services as needed to clients in distress.
- Reviewed referral sources for appropriateness prior to admission into program.
- Maintained accurate records of all client interactions according to agency policies and procedures.
- Adhered to strict confidentiality guidelines when handling sensitive information.
Receptionist
Trosa Triangle Residential Options For Substance Abusers
Durham, NC
04.2022 - 11.2022
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
Line Operator
Triad Corrugated Metal
Asheboro, NC
02.2020 - 11.2020
- Performed quality checks on products to ensure they met customer specifications.
- Set up and operated production equipment in accordance with established guidelines.
- Maintained a clean and safe work environment by following all safety protocols.
- Adjusted machine settings to optimize product quality, speed, and output levels.
- Loaded raw materials into machines according to instructions from supervisors.
Certified Nursing Assistant
Maxim Healthcare
Raleigh, NC
03.2012 - 11.2018
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Adhered to strict confidentiality guidelines when handling sensitive information.
Core Machine Operator
Grede Foundry
Biscoe, NC
02.2008 - 12.2011
- Operated core machine to cut cores of various sizes and lengths.
- Maintained accurate records of production numbers, scrap rates, and other data.
- Monitored operations of the core machine and inspected parts for quality assurance.
- Ensured that all safety guards were in place before operating the core machine.
Multichannel Transmission Systems Operator
Military
Atlanta, GA
01.2002 - 06.2004
- Conducted preventive maintenance on communication devices and components.
- Repaired faulty wiring or cabling in telecommunications systems.
- Managed the installation of various types of transmission lines including fiber optics and coaxial cable.
Education
High School Diploma -
North Moore High School
Robbins, NC07-2000
Skills
- Store operations
- Sales Promotion
- Budgeting and finance
- Loss prevention strategies
- Cash handling expertise
- Workplace Safety
- Application assessments
- Eligibility review
- Intake Assessment
- Client intake
- Data Entry
- Empathic communication
Timeline
Cashier Assistant Manager
Trosa Triangle Residential Options For Substance Abusers
06.2024 - 11.2024
Intake Specialist
Trosa Triangle Residential Options For Substance Abusers
11.2022 - 05.2024
Receptionist
Trosa Triangle Residential Options For Substance Abusers
04.2022 - 11.2022
Line Operator
Triad Corrugated Metal
02.2020 - 11.2020
Certified Nursing Assistant
Maxim Healthcare
03.2012 - 11.2018
Core Machine Operator
Grede Foundry
02.2008 - 12.2011
Multichannel Transmission Systems Operator
Military
01.2002 - 06.2004
High School Diploma -
North Moore High School
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