Douglas Harvey
Vermilion,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Longhorn Steakhouse
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
General Manager of Food Service
Barra Tacos And Cocktails
01.2022 - 12.2022
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Owner
Dugz Lawncare And Property Services
01.2020 - 12.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Education
No Degree - Business Management
The Ohio State University
Columbus, OHCertificate - Marketing And Management
EHOVE Career Center
Milan, OHSkills
- Guest Engagement
- Safe Food Handling
- Food Inspection
- Order Management
- High-Volume Dining
- Food Safety Understanding
- Conflict Resolution
- Workflow Coordination
- Staff Training
Timeline
Server
Longhorn Steakhouse
04.2023 - Current
General Manager of Food Service
Barra Tacos And Cocktails
01.2022 - 12.2022
Owner
Dugz Lawncare And Property Services
01.2020 - 12.2021
No Degree - Business Management
The Ohio State University
Certificate - Marketing And Management
EHOVE Career Center