Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Douglas Herrera

West Covina,CA

Summary

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Security Supervisor

American Guard Services
Los Angeles, CA
08.2023 - Current
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
  • Recorded required data for incident reports and files.

PT Security Supervisor

AEG Worldwide
Los Angeles, CA
03.2022 - Current
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
  • Interacted regularly with other departments within the organization to promote collaboration between teams.

Military

United States Marine Corps Reserve
Pasadena, CA
04.2021 - Current
  • Demonstrated exceptional equipment knowledge in infantry employment of weaponry
  • Coordinated all infantry logistics including locations, communications and camouflaging.
  • Oversaw realistic training and military education planning and administration.
  • Trained on personnel in military tactics, standard procedures, defensive strategies and other key points.
  • Executed fast and effective decision-making under combat conditions to facilitate team cohesion.

FOH Shift Leader

California Fish Grill
Downey, CA
02.2020 - 11.2022
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Education

Some College (No Degree) - Criminal Justice

West Los Angeles College
Culver City, CA

Skills

  • CCTV Experience
  • Skilled in Conflict Resolution
  • Strategic Planning
  • Training and Mentoring
  • Efficient Time Management
  • Multitasking
  • Attention to Detail
  • Excellent Communication
  • Teamwork and Collaboration
  • Active Listening

Languages

Spanish
Native/ Bilingual

Accomplishments

  • City of Los Angeles Certificate of Appreciation from Mayor Eric Garcetti

Timeline

Security Supervisor

American Guard Services
08.2023 - Current

PT Security Supervisor

AEG Worldwide
03.2022 - Current

Military

United States Marine Corps Reserve
04.2021 - Current

FOH Shift Leader

California Fish Grill
02.2020 - 11.2022

Some College (No Degree) - Criminal Justice

West Los Angeles College

Similar Profiles

CREATE PROFILE
Douglas Herrera