DOUGLAS JACKSON

Travel daily across assigned territory to prospect, pitch, and recruit small business owners into Hub Delivery program.

• Monitor account activity, partner interactions, and leads from first contact through activation using Salesforce.
• Guide small business owners through application steps, help complete web forms, submit commercial insurance, and confirm space for daily package delivery.
• Meet regional acquisition and activation targets by following territory plans and driving monthly recruitment goals.
• Work with regional business development managers, onboarding support specialists, and local Amazon Delivery Station leaders to move partners from signed to operational status.
• Build trusted relationships with diverse multicultural business communities as local Amazon contact.
• Relationship Management: Act as the local face of Amazon, building trusted relationships with diverse, multicultural business communities. [1, 2]

• Sales of home and some commercial appliances, furniture and mattresses.
• The first month of full time sales, sold over $96,000 of items, and told that no new salesperson had ever done that! Also had another great month following that opening. I represented major appliance lines (refrigerators, freezers, laundry, cooking appliances, ventilation hoods, as well as other items).

• Rehired to Bargreen as Inside Sales representative. As a front counter inside sales rep, I answer customer inquiries regarding equipment selection, directing certain inquiries to our contract sales or territory representatives as appropriate. Provide sales support to other salespersons as needed. I also am responsible for customer interaction as the first contact in the Medford showroom, providing guidance on various products.

• Representing Freedom Forever/SolarPros In the residential and commercial solar energy industry.
• Executed door-to-door sales for residential solar energy systems, enhancing customer awareness and engagement.
• Conducted canvassing and appointment setting, produced system designs, and conducted in- home sales presentations.
• Supported project manager throughout sales and installation process, ensuring seamless transition from sale to completed installation.
• Directed team of appointment setters from May to August 2022, streamlining scheduling processes to maximize appointment efficiency. Frequently top appointment setter for the month.
• Promoted to assistant trainer for appointment setter teams, involving product training, sales training, and work assignments.

• Supervised fabrication crew of up to 18 in production of aluminum windows, ensuring quality standards were met. Trained new employees and monitored shop safety, fostering a compliant and secure work environment. Resolved fabrication issues and investigated root causes, enhancing problem-solving processes.
• Supervised production shifts at Alliance Window Company, guiding assembly and workflow.
• Coordinated window line schedules to support daily manufacturing priorities.
• Monitored quality checks for frames, glass, and finished window units.

• Resurrected and monetized dormant leads to build book of business and increase revenues. Developed a neglected territory and opened new customer base. Provided customers with guidance on restaurant equipment and produced expedited quotes. Acted upon local trends and observed opportunities during my daily travels. Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.

• SGT E-4