Douglas Janssen
Summary
Dynamic Community Based Case Manager with WellPoint, Anthem Blue Cross, skilled in problem-solving and care coordination. Successfully developed personalized care plans and empowered clients through education on available resources. Proven ability to build relationships and maintain compliance, ensuring effective case management and support for diverse client needs.
Overview
14
14
years of professional experience
Work History
Community Based Case Manager
WellPoint, Anthem Blue Cross
06.2021 - 09.2025
- Assisted clients in navigating healthcare resources and available services.
- Conducted assessments to identify client needs and develop personalized care plans.
- Collaborated with multidisciplinary teams to coordinate comprehensive client support.
- Documented case notes accurately to maintain compliance with regulatory standards.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Behavioral Health Intervention Specialist
Woodward Academy
05.2011 - 06.2021
- Developed and implemented individualized intervention plans to support student learning and behavioral improvement.
- Collaborated with educators to design effective strategies for students with diverse learning needs.
- Monitored and assessed student progress, adjusting interventions as necessary for maximum effectiveness.
- Addressed behavioral issues through the implementation of positive behavior supports and interventions.
- Built strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
Education
Master of Science - Mental Health Counseling
Wayne State Collge
Wayne, NE05-2015
Bachelor of Science - Criminal Justice
Wayne State College
Wayne NE12-1995
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Relationship building
- Care coordination
- Community resources
- Case planning
Timeline
Community Based Case Manager
WellPoint, Anthem Blue Cross
06.2021 - 09.2025
Behavioral Health Intervention Specialist
Woodward Academy
05.2011 - 06.2021
Master of Science - Mental Health Counseling
Wayne State Collge
Bachelor of Science - Criminal Justice
Wayne State College
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