Molly Arthur
Honolulu
Summary
Knowledgeable Professional with solid history of managing complex situations and providing comprehensive support to diverse client populations. Proven ability to assess needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Based Case Manager
Community Empowerment Resources CER
04.2024 - 03.2025
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Solutions Engineer
simplicityHR by ALTRES
09.2023 - 06.2024
- Designed and prepared technical presentations and recommended solutions for client issues.
- Collaborated closely with product management teams to identify essential features for product development roadmaps.
- Evaluated emerging trends and recommended strategic technology investments to drive company growth.
- Enhanced system efficiency by identifying bottlenecks and implementing optimizations.
- Managed multiple projects simultaneously while maintaining strict deadlines and adhering to budget constraints.
Marine Dispatch
Young Brothers
03.2023 - 08.2023
- Forecast and direct the alignment of a product’s demand and supply flows
- Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
- Streamlined communication processes for increased efficiency during high-stress operations.
- Review logistical functions and identify areas for improvement
- Led successful missions by implementing strategic planning and effective teamwork.
- Serve as a liaison between an organization and its suppliers or customers
- Propose strategies to minimize costs or time required to deliver goods
- Enabled rapid response capabilities by coordinating logistics support for deployment readiness exercises and real-world contingencies.
- Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
- Ensured continuity of operations by meticulously maintaining records, reports, and documentation related to all aspects of the unit''s activities.
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Admin. Secretary/Union Membership Manager
Inlandboatmen’s Union of the Pacific
01.2018 - 01.2023
- Conducted research on behalf of executive staff members to support informed decision-making processes within the organization.
- Mentored shop stewards, sharing best practices for successful deal making and relationship building
- Assisted in the development of policies and procedures to streamline administrative processes for improved efficiency.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts
- Implemented comprehensive onboarding program for new members to facilitate smooth integration into the organization.
- Organized successful networking events, fostering connections among members and industry professionals.
- Continually refined membership strategies, making data-driven decisions to adapt and evolve in response to shifting member needs and preferences.
- Presented detailed reports at board meetings on progress towards meeting established goals as well as insights gathered from direct interaction with members.
- Conducted thorough research on industry trends and market data to inform strategic decision-making during negotiations.
Assistant Maritime Operations/Career Guidance Counselor
Marimed Foundation
01.2014 - 12.2017
- Use aptitude and achievement assessments to help students evaluate their interests, skills and abilities
- Evaluate students background, education and training to help them develop realistic goals
- Guide students in making decisions about careers, such as choosing an occupation and the type of degree to pursue
- Help students select and apply for educational programs to obtain the necessary degrees, credentials and skills
- Teach students job-search skills, such as interviewing and networking.
- Developed and implemented comprehensive career guidance programs, resulting in greater student awareness of potential career paths.
- Managed annual Career Fair events showcasing diverse employment opportunities within the community.
- Assisted students with developing effective resumes and cover letters tailored to their desired career fields.
- Established connections with local businesses for internship placements, increasing practical work experience opportunities for students
- Implemented data-driven decision making by tracking student progress, analyzing trends and adjusting strategies to ensure positive outcomes for all stud
- Created a resource library for students containing up-to-date information on careers, colleges, scholarships, and internships.
Education
Bachelor of Arts - Social Science with an emphasis on Psychology
University Of Hawaii
01.2019
Associates of Arts - Liberal Science
Windward Community College
08.2004
Skills
- Proactive Initiative
- Strategic Issue Analysis
- Client Case Management
- Time management
- Case documentation
- Effective Listening
- Conflict resolution
- Relationship building
- Client-Centric Advocacy
- Critical thinking
- Documentation and reporting
Awards
- Congressional Letter of Heroism, Hawaii Senate, 2011
- Lex Brodie’s Above And Beyond Award
Projects Community Service
- Hickam Pearl Harbor Rotary Club, Current Member, Events and fundraisers of various scopes and budgets, FallFest, IBU/ILWU Union Solidarity BBQ, Martin Luther King Day Parade, Career fairs and community outreach events
- Projects of special interest, Software development for early intervention and detection of onset substance use disorder in high-risk youth, ages 10-18.
Affiliations
- HIckam Pearl Harbor Rotary Club Member-Seargent of Arms
Certification
- Certified Career Services Provider (CCSP) - National Career Development Association.
Timeline
Community Based Case Manager
Community Empowerment Resources CER
04.2024 - 03.2025
Solutions Engineer
simplicityHR by ALTRES
09.2023 - 06.2024
Marine Dispatch
Young Brothers
03.2023 - 08.2023
Admin. Secretary/Union Membership Manager
Inlandboatmen’s Union of the Pacific
01.2018 - 01.2023
Assistant Maritime Operations/Career Guidance Counselor
Marimed Foundation
01.2014 - 12.2017
Associates of Arts - Liberal Science
Windward Community College
Bachelor of Arts - Social Science with an emphasis on Psychology
University Of Hawaii
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