Summary
Overview
Work History
Education
Skills
Timeline
Generic

Douglas King

Sterlington,LA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

19
19
years of professional experience

Work History

Crane Operator

Performance Contractors
Moss Point, Mississippi
02.2025 - Current
  • Operated crane to lift and move materials at construction sites.
  • Documented daily logs of crane operations and maintenance activities.
  • Operated cranes to lift, move and place materials in designated areas.

Crane Operator

McDermott inc.
Houston, Texas
03.2021 - 02.2025
  • Collaborated with ground crew to coordinate lifting operations effectively.
  • Maintained crane equipment by performing routine checks and minor repairs.
  • Performed daily inspections of all crane components prior to use.
  • Determined crane's load chart and rigging weight to calculate net capacity of every possible configuration.

Asst. Engineer

SEACOR Marine
Houston, Texas
03.2015 - 03.2021
  • Conducted routine maintenance on equipment to ensure operational efficiency.
  • Collaborated with engineers to troubleshoot and resolve mechanical issues promptly.
  • Documented repair and maintenance procedures for future reference and training.
  • Replaced worn or defective parts with new ones.
  • Performed preventative maintenance on mechanical equipment and machinery.
  • Maintained accurate records of repairs and preventive maintenance activities.
  • Troubleshot, diagnosed, and repaired engineering equipment.
  • Attended training sessions for updates on product changes or modifications.

Automotive Service Writer

Crowson auto world
Louisville, Mississippi
06.2006 - 03.2015
  • Communicated repair needs and provided estimates to customers efficiently.
  • Managed customer service inquiries and scheduled automotive repair appointments.
  • Coordinated with technicians to ensure timely vehicle inspections and repairs.
  • Maintained accurate records of customer interactions and service history.
  • Assisted in processing payments and handling warranty claims effectively.
  • Observed and managed repair time to accelerate return of vehicle to customer.
  • Maintained a safe working environment by adhering to safety protocols at all times.
  • Handled cash transactions accurately and efficiently.
  • Called customers to schedule vehicle inspections, recall work and preventive maintenance.
  • Inspected vehicles to determine necessary maintenance or repair needs.
  • Scheduled appointments for service and repairs.
  • Ordered parts from suppliers as needed.
  • Explained repair procedures and pricing options to customers in a clear manner.
  • Worked closely with the service department personnel to coordinate daily activities.

Education

High School Diploma -

Winston Academy
Louisville, MS
01-1993

Skills

  • Customer service and support
  • Vehicle inspection and repair
  • Parts ordering and warranty processing
  • Cost estimation and scheduling
  • Problem solving and effective communication
  • Time management in automotive systems

Timeline

Crane Operator

Performance Contractors
02.2025 - Current

Crane Operator

McDermott inc.
03.2021 - 02.2025

Asst. Engineer

SEACOR Marine
03.2015 - 03.2021

Automotive Service Writer

Crowson auto world
06.2006 - 03.2015

High School Diploma -

Winston Academy

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