Douglas Lafaele

Api Security Services

11.2024 - Current

Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols and inspections to identify potential security risks.
Responded promptly to alarms and emergency situations, coordinating with law enforcement when necessary.
Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
Assisted in training new security personnel on protocols and procedures for effective operations.
Enforced access control measures to prevent unauthorized entry into secured areas.
Completed full building and grounds patrols to spot and investigate concerns.
Completed detailed incident reports to provide accurate documentation of security events for future reference.
Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
Responded quickly to incidents and assessed active situations for security concerns.
Patrolled commercial property and associated parking garage.
Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.