Douglas Lampher
Farmington,MN
Summary
Seasoned Automotive Parts Counterman with proven expertise in providing accurate parts and information to customers, honed at Valley Sales and Grossman Chevrolet Cadillac. Excelled in enhancing service experiences through accurate inventory efficiency and effective team training. Skilled in boosting sales with in-depth product knowledge and superior communication abilities, significantly improving service delivery and customer satisfaction.
Overview
34
34
years of professional experience
1
1
year of post-secondary education
Work History
Automotive Parts Specialist
Valley Sales
11.2010 - Current
- Provided customers with appropriate parts and accessories, enhancing their service experience.
- Assisted in inventory management, maintaining accurate stock levels.
- Improved customer satisfaction by quickly identifying and sourcing needed parts.
- Organized parts storage to increase efficiency and reduce retrieval time.
- Maintained clean and orderly workspace to uphold company standards.
- Assisted in training new team members, facilitating smooth integration.
- Supported service technicians by providing quick access to parts.
- Collaborated with other departments to streamline operations and enhance service delivery.
Automotive Parts Specialist
Grossman Chevrolet Cadillac
08.1990 - 05.2010
- Provided customers with appropriate parts and accessories, enhancing their service experience.
- Assisted in inventory management, maintaining accurate stock levels.
- Assisted in training new team members, facilitating smooth integration.
- Processed transactions efficiently for seamless customer experience.
- Utilized product knowledge to advise customers on suitable options, boosting sales.
- Organized parts storage to increase efficiency and reduce retrieval time.
- Supported service technicians by providing quick access to parts.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
Education
No Degree - Engineering
University of Minnesota, Duluth
Duluth, MN 08.1988 - 11.1989
High School Diploma -
Burnsville High School
Burnsville, MN06-1988
Skills
- Customer interaction
- Product knowledge
- Time management
- Accuracy in work
- Verbal and written communication
- Parts identification
- Order processing
- Sales transactions
Timeline
Automotive Parts Specialist
Valley Sales
11.2010 - Current
Automotive Parts Specialist
Grossman Chevrolet Cadillac
08.1990 - 05.2010
No Degree - Engineering
University of Minnesota, Duluth
08.1988 - 11.1989
High School Diploma -
Burnsville High School
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