Summary
Overview
Work History
Education
Skills
Timeline
Generic

Douglas Mike Ledbetter

Midlothian,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

22
22
years of professional experience

Work History

Lead Line Cook

Cracker Barrel
Midlothian, VA
01.2023 - Current
  • Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
  • Developed and executed daily menu items while maintaining consistency in taste and presentation.
  • Trained new cooks on proper cooking techniques and kitchen equipment usage.
  • Collaborated with management to optimize kitchen workflow and reduce service times.
  • Routinely prepare and cook meals for 50-100 guest per hour

Building and Grounds Maintenance

First Service Residential
Midlothian, VA
01.2024 - 04.2025
  • Completed tasks related to maintenance, upkeep and beautification of grounds by mowing, trimming, pruning, fertilizing and planting.
  • Interpreted work orders to complete equipment service and maintenance work and documented tasks to maintain consistent service history.
  • Performed various preventive maintenance tasks and procedures to building and equipment.
  • Performed routine maintenance of plumbing systems in residential and commercial buildings.
  • Conducted regular inspections of property grounds and facilities, identifying areas requiring maintenance or repair.
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Managed regular equipment maintenance checks, ensuring optimal performance during classes for both safety and effectiveness purposes.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Coordinated with property managers to identify and prioritize maintenance needs, keeping buildings in optimal condition.

Customer Service, Parts Manager

Auto Zone
Richmond, VA
01.2024 - 02.2025
  • Resolved complex customer inquiries regarding parts compatibility and availability effectively.
  • Oversaw daily operations, ensuring compliance with safety regulations and company policies.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ordered parts for customers and auto repair shops
  • Partnered with managers to implement operational enhancements for paperwork processing.
  • Supervised and trained staff on product knowledge and customer service.

Owner-Operator

M.L. Audio LLC
01.2017 - 01.2023

• Meet with clients to determine the requirements and specifications of a live sound performance
• Safely set up, repair, service and replace equipment when required
• Diagnose and troubleshoot and make necessary repairs to equipment.
• Build out portable audio racks to include all necessary wiring and proper security of all wiring and audio equipment for multi-transport to and from events to unsure uninterrupted service during events.
• Manipulating and enhancing live audio for performances
• Mixing audio to client specifications
• Keeping abreast of advancements in the field through ongoing training, education, and research within the industry

Senior Trooper

Virginia State Police
Richmond, VA
01.2004 - 01.2023
  • Manage and supervise over 80 Official Virginia State Police State Motor Vehicle Inspection Stations
  • Manage and supervise over 300 Official Virginia State Police State Motor Vehicle Inspectors
  • Serve as a Virginia Certified DCJS General Instructor and Field Training Officer
  • Statewide enforcement authority
  • Community engagement liaison
  • Safe vehicle operation
  • Effect an arrest
  • Communicate effectively
  • Investigate traffic, Criminal and Civil offenses
  • Authority figure in the courtroom
  • Physically, mentally, and emotionally resilient

Education

Criminology, Live Sound Production

J. Sargeant Reynolds Community College
Richmond, VA

DCJS Certified Police Officer, Virginia

Virginia State Police Academy
Richmond, VA
02-2005

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Decision-making
  • Attention to detail
  • Dependable and responsible
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Organization and time management
  • Problem resolution

Timeline

Building and Grounds Maintenance

First Service Residential
01.2024 - 04.2025

Customer Service, Parts Manager

Auto Zone
01.2024 - 02.2025

Lead Line Cook

Cracker Barrel
01.2023 - Current

Owner-Operator

M.L. Audio LLC
01.2017 - 01.2023

Senior Trooper

Virginia State Police
01.2004 - 01.2023

Criminology, Live Sound Production

J. Sargeant Reynolds Community College

DCJS Certified Police Officer, Virginia

Virginia State Police Academy