Douglas Newman
Export,PA
Summary
Experienced professional seeking a challenging position leveraging expertise in managing complex projects across diverse industries. Recognized for proven track record of effectively leading cross-functional teams to deliver projects on schedule and within defined parameters. Skilled in overseeing project lifecycles and implementing process enhancements to drive operational efficiency.
Overview
12
12
years of professional experience
Work History
Project Manager
Securitas Technology
Pittsburgh, PA
01.2021 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Commercial Service Tech III
Protection1/ADT Security
Bridgville, PA
04.2019 - 01.2021
- Reduced callbacks through meticulous attention to detail in troubleshooting, repair, and documentation procedures.
- Proactively identified potential hazards during site visits for corrective action before they became problems.
- Performed inventory management tasks to ensure availability of parts for efficient repairs without delays.
- Enhanced customer satisfaction by efficiently diagnosing and repairing commercial equipment issues.
Install/Service Tech
Security101
Pleasant Hills, PA
01.2019 - 03.2019
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Inspired creativity and innovation, organizing hackathon events.
Commercial Service Tech II
Vector Security
Warrendale, PA
10.2018 - 01.2019
- Expanded technical expertise by participating in ongoing training and staying current on industry advancements.
- Collaborated with sales team to identify upsell opportunities and provide clients with comprehensive solutions.
- Participated in team meetings for continuous improvement initiatives enhancing overall departmental efficiency.
- Performed inventory management tasks to ensure availability of parts for efficient repairs without delays.
Level3 Service Tech
Guardian Protection Services
Warrendale, PA
02.2015 - 09.2018
Furniture Associate
Big Lots
Bridgeville, PA
03.2014 - 06.2015
Cook
Texas Road House
Bridgeville, PA
06.2013 - 03.2014
Education
Associate in Science Degree - Smart Building Technology
Pittsburgh Technical Institute
Oakdale, PA07.2015
Diploma - Electrical Power Technology
Mon Valley Career Technology Center
Bel Vernon, PA06.2013
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Client relations
- Customer relations
- Stakeholder communications
- Staff management
Timeline
Project Manager
Securitas Technology
01.2021 - Current
Commercial Service Tech III
Protection1/ADT Security
04.2019 - 01.2021
Install/Service Tech
Security101
01.2019 - 03.2019
Commercial Service Tech II
Vector Security
10.2018 - 01.2019
Level3 Service Tech
Guardian Protection Services
02.2015 - 09.2018
Furniture Associate
Big Lots
03.2014 - 06.2015
Cook
Texas Road House
06.2013 - 03.2014
Associate in Science Degree - Smart Building Technology
Pittsburgh Technical Institute
Diploma - Electrical Power Technology
Mon Valley Career Technology Center