Douglas Nichols

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Consulted with customers to assess needs and propose optimal solutions.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
• Supported construction projects by assisting with heavy equipment operations and manual labor tasks.

• Assisted licensed plumbers in installation and repair of plumbing systems.
• Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
• Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
• Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
• Installed plumbing systems and fixtures in residential and commercial properties.

• Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
• Operated range of heavy equipment on regular basis with advanced skill.
• Kept machinery in proper working order by repairing and replacing malfunctioning parts.
• Performed frequent heavy lifting up to Number pounds, climbing and working in confined spaces to achieve company goals.

I did inspections on utility poles to ensure and determine there durability for the present and future. I traveled with a crew that I was in charge of and a company truck. Did payroll and hiring of crew.