Douglas Patterson
Russellville,AR
Summary
Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
9
9
years of professional experience
Work History
Operations Manager
Americold
Russellville, AR
04.2023 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Monitored and improved efficiency of processes, team performance, and customer service.
Operations Supervisor
Kenco Logistics
St Peters, MO
03.2019 - 04.2023
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Managed flow of product between 3 warehouse (2 overflow warehouses) to maximize product fill rate.
- Developed and reorganized inbound work schedules to meet customer needs during dramatic increase in demand for customer products during Covid. The restructured work schedules allowed our team to exceed customer expectations.
- Personally discovered systems issue in regards to asset type (chep pallets) that resulted in cost savings to customer of $1.2M.
Operations Supervisor
Kenco Logistics
Channahon, IL
06.2015 - 03.2019
- In cooperation with corporate engineers, implemented one piece flow processes for inbound and outbound operations.
- Dramatic increase in UPMH (units per man hour). Best within North American Whirpool distribution centers.
- Improved inventory accuracy to best in class within Whirlpool distribution centers.
- Whirpool corporate engineers observed my shift for a week to observe our processes as our shift had the best KPIs within the Whirlpool network- Highest percentage of outbounds completed on time; highest UPMH; Highest performance; best inventory accuracy; highest level of utilization.
Education
Bachelor of Science - Economics
Indiana State University
Terre Haute, IN05-1986
Skills
- Process Improvement
- Logistics Oversight
- Workflow Optimization
- Data Analysis
- Team Leadership
- Staff Development
- Performance monitoring
Timeline
Operations Manager
Americold
04.2023 - Current
Operations Supervisor
Kenco Logistics
03.2019 - 04.2023
Operations Supervisor
Kenco Logistics
06.2015 - 03.2019
Bachelor of Science - Economics
Indiana State University