Leguan Penigo
Sun City,CA
Summary
Dedicated and results-oriented Operations Manager with over X years of experience in leading cross-functional teams to drive operational excellence. Skilled in project management, process improvement, and team development. Proven track record of delivering results while upholding company values and fostering a culture of integrity, innovation, and customer focus.
Overview
3
3
years of professional experience
Work History
Operations Manager
Training Support Center
San Diego, CA
07.2021 - 02.2024
- Led the development and enhancement of operational tools, reports, and customer-facing functionality, providing expertise in project business and functional requirements.
- Managed multiple work streams for the operations organization, designing project plans and leading cross-functional teams to analyze, plan, and implement initiatives.
- Provided decision support by analyzing data and trends, translating analysis into recommendations aligned with business objectives, and collaborating with teams to develop strategies.
- Supervised and managed associates and leaders, providing direction, feedback, and opportunities for learning and growth.
- Identified and tracked export shipment data, reviewed statistical data, prepared reports, and ensured compliance with regulatory agencies.
- Trained export associates on shipment processes and documentation requirements, maintaining compliance and service levels.
Education
Bachelor of Science -
Columbia College
Columbia, MO12-2020
Skills
- Customer Service
- Maintenance Planning
- Business Development
- Inventory Management
- Document Control
- Workflow Optimization
- P&L Management
- Performance Reporting
- Data Analysis
- Production
- Performance Monitoring
- Process Improvement
- Incidents Management
- Process Improvement StrategiesProject Management
- Process Improvement
- Team Leadership
- Data Analysis and Interpretation
- Customer Focus
- Cross-Functional Collaboration
- Strategic Thinking
- Talent Management
Timeline
Operations Manager
Training Support Center
07.2021 - 02.2024
Bachelor of Science -
Columbia College