Engaging Supervisor with 20+ years experience and a proven track record at Peoples Utility Corporation. Familiar with all aspects of Office Worker and Office Management situations. Expert in harmonizing data services and customer satisfaction. Demonstrated ability to lead with a friendly, positive attitude and a keen eye for detail. Highly organized and efficient in solo or group projects.
Ran front office for deliveries, handled mailed-in customer payments and notices, coordinated clean-up and general duties, coordinated coworkers sick/vacation leave, and kept office running in a professional manner.
Responsible for data services at 198-unit apartment complex. Harmonized telephone, television and internet service for new and existing customers. Supervised new customer orders, handled existing customer requests, and managed questions and concern.. Also took payments over the phone and by email notice, oversaw automatic payment functions, and made outbound collection calls and sent notices for overdue accounts.