Douglas Sibley
Iron Station,North Carolina
Summary
Looking for a great part time opportunity with the right company. Past Experience Summary.
Skilled IT contractor with proven strengths in network optimization and technical support. Experienced in troubleshooting and resolving complex system issues, ensuring high performance for diverse client projects. Results-driven IT Contractor with a strong focus on network troubleshooting, system configuration, and hardware diagnostics. Proven ability to enhance client satisfaction through effective technical support and timely issue resolution.
Overview
24
24
years of professional experience
Work History
IT Contractor
Field Nation
Iron Station, North Carolina
01.2016 - 12.2026
- Managed IT systems and infrastructure for diverse client projects.
- Provided technical support and troubleshooting for hardware issues.
- Configured routers and switches to optimize performance of the network infrastructure.
- Diagnosed hardware faults remotely using advanced tools such as TeamViewer and LogMeIn Pro.
- Resolved system problems by troubleshooting network connectivity issues between computers in a LAN and WAN environment.
Medical Specimen Courier
Spectrum Laboratory
Charlotte, North Carolina
01.2013 - 12.2014
- Delivered packages efficiently across designated routes.
- Maintained accurate delivery records and logs.
- Communicated promptly with dispatch regarding delays or issues.
- Ensured proper handling of fragile items during transport.
IT Manager
Quest Diagnostics
Charlotte, North Carolina
01.2003 - 12.2013
- Led cross-functional teams to implement technology solutions across departments.
- Developed IT policies and procedures to enhance data security and compliance.
- Oversaw software deployment and updates for diagnostic tools and applications.
- Coordinated training sessions for staff on new technologies and systems.
- Resolved technical issues promptly to minimize disruptions in service delivery.
Education
GED -
CPCC
Charlotte, NC09-2014
CCNA -
CPCC
Charlotte, NC03-2004
Skills
- Network troubleshooting
- System configuration
- Hardware diagnostics
- IT policy development
- Software deployment
- Client relationship management
References
References available upon request.
Timeline
IT Contractor
Field Nation
01.2016 - 12.2026
Medical Specimen Courier
Spectrum Laboratory
01.2013 - 12.2014
IT Manager
Quest Diagnostics
01.2003 - 12.2013
GED -
CPCC
CCNA -
CPCC