Douglas Walker
Mission Viejo,CALIFORNIA
Summary
Proven leader in revenue growth and operational optimization, consistently exceeding targets. Specializes in new business development and key account management, delivering value-added services that enhance client satisfaction. Strong track record of driving strategic initiatives that result in measurable financial success.
Overview
41
41
years of professional experience
Work History
General Manager
Indoor Billboard/Clean Products
Orange, CA
02.1998 - Current
- Established and managed all operations of new location, driving growth from $0 to $1 million in seven years.
- Closed an average of 10 new sales monthly while overseeing the office, delivery, warehouse, and sales departments.
- Developed and implemented free trial sales program, improving closing ratios from 8:1 to 3:1.
- Negotiated multi-year contracts with Jack in the Box and KFC, generating over $10 million in sales over ten years.
Outside Sales Manager
Indoor Billboard WA.
Tukwila, Washington
04.1995 - 02.1998
- Secured new business opportunities through B2B cold calling efforts.
- Consistently surpassed monthly sales quotas by 25 to 40%.
- Achieved promotion to Sales Manager within 6 months, growing territory by 225%.
Service Manager
G & K Services(now Cintas)
Tukwila, Washington
07.1993 - 04.1995
- Hired, trained, and mentored 6 route salesmen, ranking 5th out of 34 locations in sales growth.
- Maintained a 92% customer retention rate through relationship building and contract renewal negotiations.
- Facilitated communication between departments to enhance service execution.
Route Sales Representative
Oroweat Foods
Seattle, Washington
09.1991 - 07.1993
- Boosted bread sales by 15% through effective use of new display space.
- Reduced stale returns by 8% by mastering inventory ordering platform.
Route Sales Representative
Sunshine Uniform Service
Bell Gardens, California
06.1985 - 07.1991
- Facilitated delivery route management, inventory control, and operations oversight within family-owned business.
Education
Bachelor of Science - Business Administration
Cal State University, Long Beach
Long Beach, CA01-1988
Skills
- Revenue growth
- Contract negotiation
- Sales forecasting
- Operations management
- Strategic planning
- Customer relationship management
Timeline
General Manager
Indoor Billboard/Clean Products
02.1998 - Current
Outside Sales Manager
Indoor Billboard WA.
04.1995 - 02.1998
Service Manager
G & K Services(now Cintas)
07.1993 - 04.1995
Route Sales Representative
Oroweat Foods
09.1991 - 07.1993
Route Sales Representative
Sunshine Uniform Service
06.1985 - 07.1991
Bachelor of Science - Business Administration
Cal State University, Long Beach