Cody Skjoldal
Royse City
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Ward North American
Garland
12.2020 - Current
General Manager
Ward North American
Phoenix
03.2019 - 08.2020
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services
- Manage staff, preparing work schedules and assigning specific duties
- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements
- Negotiate and authorize contracts with equipment and materials suppliers, and monitor contract fulfillment
General Manager
Cord North American
Earth City
03.2014 - 02.2019
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services
- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements
- Negotiate and authorize contracts with equipment and materials suppliers, and monitor contract fulfillment
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Manage staff, preparing work schedules and assigning specific duties
General Manager
Peach Tree Hotel
San Antonio
07.2012 - 08.2013
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance
- Greet and register guests
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints
- Monitor the revenue activity of the hotel or facility
- Train staff members
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Determine price schedules and discount rates
- Resolve customer complaints regarding sales and service
- Review operational records and reports to project sales and determine profitability
General Manager
Candlewood Suites
San Antonio
09.2011 - 07.2012
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance
- Greet and register guests
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints
- Monitor the revenue activity of the hotel or facility
- Train staff members
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures
Education
High School Diploma -
Ronald Reagan High School
San Antonio, TX06.2002
Skills
- Budget management
- Sales forecasting
- Staff management
- Customer service
- Team building
- Operational efficiency
- Performance evaluation
- Strategic planning
- Problem solving
- Time management
- Regulatory compliance
- Delegating work
- Process improvement
- Conflict resolution
- Business forecasting
- Time management abilities
- Policy development
- Sales strategies
- Interpersonal communication
- Recruitment and hiring
- Team leadership
- Employee motivation
- Revenue generation
- Budget control
- Networking
- Expense control
- Oversee administrative functions
- Business intelligence
- Operations oversight
- Safety protocol
- Revenue growth
- Sales coaching
- Forecasting
- Visionary leadership
- Employee engagement
- Goal setting
- Professional demeanor
- Analytical skills
- Teamwork
- Recruitment
- Communication
- Performance analysis
- Administrative management
- Teamwork and collaboration
- Vendor sourcing
- Facility management
- Service quality improvement
Certification
- THMLA Management Short Course
- IHG Can Do Sales
References
References available upon request.
Timeline
General Manager
Ward North American
12.2020 - Current
General Manager
Ward North American
03.2019 - 08.2020
General Manager
Cord North American
03.2014 - 02.2019
General Manager
Peach Tree Hotel
07.2012 - 08.2013
General Manager
Candlewood Suites
09.2011 - 07.2012
High School Diploma -
Ronald Reagan High School