Douglas wanzer
Corpus Christi
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Developed strong interpersonal and analytical skills in collaborative environment, with focus on effective communication and active listening. Demonstrated ability to gather and interpret information, making informed decisions. Seeking to transition into new field by leveraging these transferable skills to contribute value in dynamic setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
American Income Globe Life
Corpus Christi, TX
05.2025 - 01.2026
- Developed personalized insurance solutions based on client needs and preferences.
- Conducted thorough policy reviews to ensure compliance with regulatory standards.
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to enhance sales strategies and improve client outreach efforts.
Interviewer
ReconMR
Corpus Christi, TX
03.2024 - 05.2025
- Conducted interviews to gather qualitative data on consumer preferences and behaviors.
- Ensured compliance with ethical standards during participant recruitment and data handling.
- Implemented feedback mechanisms to improve interviewer performance and data quality.
- Conducted interviews with participants to assess eligibility.
- Conducted phone and video interviews to assess candidates based in remote locations.
- Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
Crew Member
Little Caesars
Corpus Christi, TX
10.2023 - 02.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Stocked shelves to organize aisles in assigned department.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Crew Member
Subway
Corpus Christi, TX
08.2023 - 10.2023
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Implemented best practices for cash handling while processing transactions accurately.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Crew Member
McDonald's
Corpus Christi, TX
07.2022 - 07.2023
- Operated kitchen equipment efficiently to prepare food items according to standardized recipes.
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Maintained cleanliness of workstations and dining areas, adhering to health and safety standards.
- Collaborated with team members to ensure timely service during peak hours.
- Trained new crew members on operational procedures and customer service expectations.
- Adapted quickly to changes in menu items and promotions, enhancing customer experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Roy Miller High School
Corpus Christi, TX05-2023
Skills
- Insurance policy sales
- Building relationships
- Client service
- Client account management
- Needs assessment
- Policy customization
- Data entry
- Interviewing clients
- Telephone etiquette
- Data collection
- Inbound and outbound calls
- Empathy display
- Client engagement
- Assertiveness
- Open-mindedness
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Safe food handling
Certification
- Licensed LIfe agent - one year
Timeline
Life Insurance Agent
American Income Globe Life
05.2025 - 01.2026
Interviewer
ReconMR
03.2024 - 05.2025
Crew Member
Little Caesars
10.2023 - 02.2024
Crew Member
Subway
08.2023 - 10.2023
Crew Member
McDonald's
07.2022 - 07.2023
High School Diploma -
Roy Miller High School