Douglas Wick

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions driving in home sales.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
• Trained and motivated employees to perform daily business functions.
• Consistently achieved VOC goals customer satisfaction and performance oppurtunities.
• Developed a high-performing team through effective recruitment, training, and performance management.

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