Douglas Wilson
Oxford,MI
Summary
Dynamic kitchen staff member with a proven track record at The Oxford Tap, excelling in food preparation and maintaining impeccable cleanliness. Skilled in safe food handling and effective communication, I trained new hires and enhanced team productivity, ensuring high standards of hygiene and customer satisfaction. Committed to continuous improvement in fast-paced environments.
Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.
Overview
8
8
years of professional experience
Work History
Kitchen Staff Member
The Oxford Tap
10.2021 - Current
- Prepared and cooked menu items according to established recipes and quality standards.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Trained new staff on kitchen protocols, safety procedures, and equipment operation.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Customer Service Representative
Meijer
09.2017 - 10.2021
- Resolved customer inquiries and complaints using effective communication techniques.
- Assisted in training new team members on customer service protocols and systems.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
High School Diploma -
Oxford High School
Oxford, MI04-2019
Skills
- Food preparation
- Organization and cleanliness
- Cleaning and sanitizing
- Safe food handling
- Kitchen station rotation
- Dishwashing
- Continuous improvement
- Trash removal
Timeline
Kitchen Staff Member
The Oxford Tap
10.2021 - Current
Customer Service Representative
Meijer
09.2017 - 10.2021
High School Diploma -
Oxford High School