Douglas (Todd) Wilson
Summary
Dynamic professional with a strong background in operations management and human resources. Skilled in training team members and optimizing workflows, contributing to improved productivity and employee satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Badger Daylighting Corp.
Phoenix, Arizona
06.2021 - 02.2026
- Supervised daily operations, ensuring adherence to safety regulations and reducing risk of incidents.
- Managed scheduling and workflow for field crews and equipment, optimizing resource allocation for project efficiency.
- Trained team members on best practices for excavation and utility exposure.
- Conducted site inspections to enforce safety standards and enhance operational compliance.
- Communicated effectively with clients to address project needs and expectations.
Department Manager Building Materials and Lumber
Lowe's
Phoenix, Arizona
09.2015 - 04.2021
- Led daily operations in home improvement retail environment.
- Managed staff scheduling to optimize coverage and enhance operational efficiency.
- Trained new employees on customer service and store policies.
- Oversaw inventory management to ensure consistent product availability.
- Resolved customer complaints promptly to strengthen client relationships.
- Handled shift overstock, restocking, and inventory control.
- Collaborated with sales associates to streamline task completion.
- Performed opening and closing duties as part of management team and handled cash management.
Department Manager/Sales Specialist
Lowe's
Brownsburg, Indiana
09.2007 - 09.2015
- Managed daily operations to optimize store functionality and enhance customer experience.
- Trained and mentored staff on product knowledge and customer service skills.
- Implemented visual merchandising standards to enhance product displays.
- Led team meetings to align staff with goals and foster collaboration for improved service delivery.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Prepared weekly schedules to maintain adequate floor coverage while adhering to fiscal guidelines.
Overhead Crane Operator
Steel Dynamics
Pittsboro, Indiana
05.2004 - 08.2007
- Operated overhead cranes to facilitate efficient steel handling and material movement.
- Conducted routine inspections to ensure equipment safety and functionality.
- Followed safety protocols to maintain a secure work environment.
- Loaded and unloaded materials in alignment with production schedules to support timely operations.
- Coordinated with ground crew to ensure safe and precise material placements and movements.
- Loaded and unloaded material from trucks with the use of an overhead crane.
Education
High School Diploma -
Jacksonville High School
Jacksonville, AR05-1993
Some College (No Degree) - Business Management
University Anchorage Alaska
Anchorage, AKSkills
- Cost control
- Data analysis
- Team collaboration
- Operational planning
- Operations management
- Talent management
- Workflow optimization
- Employee development
- Inventory management
- Staff supervision
Certification
- First Aid/CPR
- OSHA 10
- Forklift Certification
Timeline
Operations Supervisor
Badger Daylighting Corp.
06.2021 - 02.2026
Department Manager Building Materials and Lumber
Lowe's
09.2015 - 04.2021
Department Manager/Sales Specialist
Lowe's
09.2007 - 09.2015
Overhead Crane Operator
Steel Dynamics
05.2004 - 08.2007
High School Diploma -
Jacksonville High School
Some College (No Degree) - Business Management
University Anchorage Alaska