Dove Welch

• Compiled reports specific to my team and assigned priority projects for record requests weekly to 40+ associates.
• Analyzed inventory trends to identify and prepare for potential issues and staff access and shortages.
• Collaborated with the procurement team to establish steady supply of inventory.
• Recorded information, shortages, and discrepancies to keep priority projects ahead of deadline and accurate.
• Monitored and adjusted inventory levels to meet customer needs and demands when a project was suddenly made a priority.
• Previous to my promotion into this role I served as an Outreach Agent helping Hospitals and Doctor offices to fulfill record requests and adhering to HIPAA standards while completing all above tasks.

• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.

Booked appointments, answered phones, greeted clients, handled payments, and redeemed certificates for my own personal clients.

• Evaluated client conditions to recommend appropriate massage therapy methods.
• Collaborated with physical therapists and other medical professionals to provide holistic care.
• Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
• Prepared oils and lotions for massages.
• Researched new massage techniques and treatments.
• Advised clients on areas such as posture, at-home exercises and stretches.
• Utilized hot stones, aromatherapy and other therapeutic treatments.

Same description of duties at Chateau Elan.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Utilized CAD program to design rooms with selected furniture pieces.
• Scheduled Delivery and assembly of furniture pieces.
• Held off site expos to promote products.
• Handled bill of lading and shipping of items for inter-island clientele and mainland customers as needed.

• Adhered to all safety and sanitation standards while preparing food.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
• Plated and presented all dishes to match established restaurant standards.
• Checked food temperature regularly to verify proper cooking and safety.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Kept kitchen clean and organized by performing daily maintenance tasks. Cleaning as you cook as I was taught.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

• Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
• Prepared and cooked quality meals in high-volume, fast-paced service environments.
• Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
• Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
• Prepped ingredients ahead of time to increase cooking and service speed.
• Verified food temperatures and quality ahead of service to maintain standards.
• Operated food slicers, grinders and chopper in accordance with safety guidelines.
• Stocked and rotated food items according to expiration dates.