Highly organized and dedicated, with positive attitude. Able to handle multiple assignments under high pressure and consistently meet tight deadlines. Have excellent written, oral, and interpersonal communication skills. Thrive on working in a challenging environment
Overview
21
21
years of professional experience
Work History
State Service Coordinator
Department of Behavioral Health & Developmental Disabilities
01.2007 - Current
Achieved effective management of over 80 individuals receiving Medicaid services through proactive oversight. Delivered tailored annual service plans for developmental disability clients, enhancing individual care. Facilitated family access to Medicaid and Social Security services, promoting financial support. Established strong coordination with Medicaid and Social Security agencies to streamline service delivery. Conducted thorough quarterly evaluations with service providers to confirm adherence to service plans. Maintained open communication with families and providers to foster individual stability and productivity. Logged comprehensive monthly contacts and interactions in the statewide system for accurate record-keeping. Assessed individual needs and orchestrated comprehensive care plans to provide effective support for individuals with developmental disabilities.
Lead Coordinator Supervisor
Georgia Mentor
01.2005 - 01.2007
Supervises the Direct Support Employees that work in private home. Monitors service records for current, timely, complete documentation. Conducts performance evaluations and salary reviews of assigned Direct Support Employees. Oversees the Development of a comprehensive orientation and ongoing training program for staff. Participates in interdisciplinary team meetings, as necessary. Provides direct coordinator for caseloads. Make home visits to oversee the continued quality of service. Participates in meetings with relevant social workers, psychiatrists, and school personnel. Develops and maintains working relationships with all funding sources, regulatory agencies, corporate staff, and program staff. Facilitates problem solution between Direct Support Staff and Family.
Education
Bachelor of Science - Sociology
Georgia College & State University
Milledgeville, GA
06-1999
Skills
Clear verbal communication skills
Thorough data management
Client support
Thorough documentation skills
Service monitoring and evaluation
Individualized service plans
Meeting facilitation
Organizational skills
Multitasking
Relationship building
Microsoft office
Goal setting
Timeline
State Service Coordinator
Department of Behavioral Health & Developmental Disabilities
Central Service Coordinator/Lead Sterile Processing Technician at Swedish Medical Center OrthopedicCentral Service Coordinator/Lead Sterile Processing Technician at Swedish Medical Center Orthopedic