Summary
Overview
Work History
Education
Skills
Internship/ Volunteer Expirience
Affiliations
Languages
Computer Skills
Certification
Timeline
Generic

Dragana Dilas

10000 N Smile Street,Arizona

Summary

I aim to obtain a position in HR where I can utilize my skills and contribute to the organization's success. Initiative-taking collaborator with a passion for helping others. Possesses excellent organization and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on diverse topics such as academics, behavior management, and technology. Ready to tackle new challenges and advance organization objectives with dedication and enthusiasm.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Administrative Assistant

AQE Group
01.2016 - Current
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Doors Greteer

Walmart
02.2015 - 02.2016
  • Greeted customers at the front entrance
  • Assisted customers with disability
  • Answered inquiries about product and service

Administrative Assistant

Micro Film
02.2009 - 09.2013
  • Scanned medical history and transferred it to the microfilm
  • Prepared documentation like contracts
  • Scheduled appointments and answering phone calls

Special Needs Assistant

Anton Skala Special Needs Primary School
09.2000 - 08.2008
  • Developed strong rapport with students through empathy, patience, and understanding of their unique challenges and strengths.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Promoted effective communication between students with special needs, their peers, and educators through active listening and clear expression of ideas.


Education

Interdisciplinary Study of Human Behavior - Human Behavior

Northern Arizona University
Flagstaff, AZ
12.2024

Associate of Arts -

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
05.2022

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible

Internship/ Volunteer Expirience

  • 09/2024 - Student Spotlights in EPS Newsletter for October, NAU
  • 10/2017 – present – St. Mary’s Food Bank

      Food packing and distributing

  • 09/2015 – present – Serbian Orthodox Church

      Organizing donation events

      Food preparation every Sunday

     Cleaning church interior

  • 03/2020 – 11/2023 – Family Member Caregiver

      Took care of mother-in-law while she was immobile after stroke

  • 01/2016 – 12/2018 – International Club, Student Union – Phoenix College

     Raised money for the international club

     Involved in projects such as Homecoming, Tunnel of Oppression, 

     Christmas Child Adoption

     Student Union information check desk



Affiliations

  • Phi Theta Kappa Honor Society

Languages

Serbian
Native or Bilingual

Computer Skills

  • Microsoft Word
  • Excel
  • Google Document
  • Social Media

Certification

  • Mental Health First Aid Online, 2024
  • Alternatives for Families: A Cognitive Behavioral Therapy (AF-CBT). 2023
  • Working with Parents Involve in the Child Welfare System, 2023

Timeline

Administrative Assistant

AQE Group
01.2016 - Current

Doors Greteer

Walmart
02.2015 - 02.2016

Administrative Assistant

Micro Film
02.2009 - 09.2013

Special Needs Assistant

Anton Skala Special Needs Primary School
09.2000 - 08.2008

Interdisciplinary Study of Human Behavior - Human Behavior

Northern Arizona University

Associate of Arts -

Maricopa Community Colleges - Phoenix College

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Dragana Dilas