Dragana Gay
Painesville,OH
Summary
Bilingual fluently in English and Croatian, some Spanish.
Overview
15
15
years of professional experience
Work History
Production Supervisor
Air power dynamics
Mentor, OH
08.2022 - Current
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Ensured safety regulations were followed by all personnel in the production area.
- Trained new staff on production processes and procedures.
- Maintained accurate records of daily production activities.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Conducted regular performance reviews for each employee to identify areas for improvement.
- Resolved any conflicts between employees in a professional manner.
- Created detailed reports outlining progress on various projects.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Analyzed data from monthly productivity reports to identify trends and potential issues with current processes.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Provided feedback and guidance to personnel regarding their job performance and development plans.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Implemented cost-saving measures while maintaining high levels of product quality.
- Investigated customer complaints related to product quality or delivery times.
- Managed daily operations within budget constraints while meeting deadlines.
- Developed comprehensive training programs for new hires in order to increase productivity.
- Supported safety programs to reduce and eliminate employee injuries.
- Coordinated production requirements with material handling and staffing functions.
- Established and updated production schedules to meet changing demands.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Determined budgets, production goals and rates based on company policies and requirements.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Identified needs of customers promptly and efficiently.
- Conferred with management and subordinates to resolve problems or complaints.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Researched issues and negotiated with vendors and suppliers to improve processes and reduce unnecessary costs.
- Provided input for performance reviews and identified areas for additional improvement.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
Quality Control Inspector
Consolidated Precision Products Corp.
Euclid, OH
07.2010 - 08.2022
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Performed first article inspection on incoming raw materials.
- Analyzed data from process control systems to identify trends in product quality.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Developed corrective action plans based on findings from investigations and audits.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Trained new employees on proper use of test equipment and inspection techniques.
- Assisted engineering department with design verification tests as needed.
- Reviewed customer complaints and identified potential sources of quality issues.
- Tested finished goods prior to shipment according to established protocols.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Inspected and repaired products to meet project expectations.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Completed non-destructive tests and conducted continuous inspections.
- Notified supervisors or other relevant personnel of test or production issues.
- Noted changes during testing in project documentation.
- Provided safety information to contractors, engineers, or test equipment operators.
Data Entry
Consolidated Precision Products Corp.
Euclid, OH
07.2010 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained schedule of class assignments to meet deadlines.
- Delivered products to customer locations on time.
- Achieved cost-savings by developing functional solutions to problems.
Education
High School Diploma -
North High School
Eastlake, OH05-2005
Skills
- Audit management
- Materials Handling
- Quality Control
- Production target management
- Continuous Improvement
- Assembly and production
- Schedule Management
- Manufacturing
- Cost Control
- Process Improvement
- Inventory Coordination
- Schedule development
- Production Management
- Project Management
- Production Planning
- Training and mentoring
- Operations Management
- Worker Training
- Staff Management
- Scheduling Coordination
Timeline
Production Supervisor
Air power dynamics
08.2022 - Current
Quality Control Inspector
Consolidated Precision Products Corp.
07.2010 - 08.2022
Data Entry
Consolidated Precision Products Corp.
07.2010 - 08.2022
High School Diploma -
North High School