Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drake Bollin

Kahoka,MO

Summary

Dedicated Customer Service with a track record of excellence at Ayreco, adept at addressing customer inquiries and resolving issues with speed and accuracy. Recognized for outstanding organizational skills and reliability, evidenced by being named Employee of the Month twice. Expert in maintaining product knowledge and cleanliness standards, ensuring superior service and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Customer Service

Ayreco
01.2022 - Current
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Explained online self-help options to customers to promote additional and after-hours support choices.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered prompt service to prioritize customer needs.

Education

Associate of Applied Science - HIM, Coding, And Billing

State Fair Community College
Sedalia, MO
05-2025

Skills

  • Customer Service
  • Cashier
  • Cleaning and sanitizing
  • Very Reliable
  • Very Organized
  • I would like to make a note, I was employee of the month twice while employed

Timeline

Customer Service

Ayreco
01.2022 - Current

Associate of Applied Science - HIM, Coding, And Billing

State Fair Community College
Drake Bollin