Drake Bond

• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Oriented and trained new staff on proper procedures and policies.
• Prepared lab specimens for diagnostic evaluation.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Ran all low to medium complexity tests in the lab ranging from office/processing & specimen. Blood Gases. Kit Testing. Urines.
• Ran chemistry in lab. (Vitros machine).

I have worked here for what seems lie forever now. I have served for almost 5 years and I have enjoyed all of it. Great staff! Great boss! I have also managed from time to time and have cooked from time to time. This job has done a lot for me in terms of experience and learning and has really shown me how hard/rewarding a job can be.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

When I worked at Mugs, I made hot and cold drinks for almost a year. I then helped with farmer's market's selling coffee on the go for most of the time. Sadly my boss lost the business and I had to find something new.