Drake Crawford
Port Orchard,WA
Summary
Expert in increasing productivity and customer satisfaction while driving revenue and sales. Demonstrated strong analytical and communication skills while leading teams in a collaborative environment. Background includes collaborating with engineering team members to plan, carry out and evaluate tests and results. Accuracy-driven and quality-focused with reputation for excellence in all areas.
Overview
18
18
years of professional experience
Work History
Customer Program Manager
Office Depot
10.2015 - Current
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets.
- Provided pre- and post-sales customer service and support.
- Developed customized solutions for clients based on a deep understanding of their unique pain points.
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
Desktop Publisher
OfficeMax
10.2006 - 05.2015
- Managed multiple projects simultaneously while maintaining attention to detail, prioritizing tasks according to urgency and importance.
- Successfully developed tailored solutions for clients'' specific requirements by closely analyzing project briefs and specifications provided by them.
- Proactively identified areas for improvement in document design, suggesting innovative approaches that enhanced overall aesthetic appeal.
Education
Bachelor of Science - Statistics And Data Science
University of California, Santa Barbara
Santa Barbara, CA03.2021
Skills
- Analytical problem solver
- Technical understanding
- Strategic Planning
- Inventory Management
Hobbies
- Snowboarding
- Amateur sommelier & wine collector
- Golf
- Baseball
Timeline
Customer Program Manager
Office Depot
10.2015 - Current
Desktop Publisher
OfficeMax
10.2006 - 05.2015
Bachelor of Science - Statistics And Data Science
University of California, Santa Barbara