Summary
Overview
Work History
Education
Skills
Timeline
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Drake Edwards

Dallas

Summary

Versatile professional with over 5 years of experience in customer service, operations management, hospitality, and sales. Skilled in building customer relationships, inventory management, and team leadership. Seeking to leverage my diverse background in a challenging role within the service industry.

Overview

8
8
years of professional experience

Work History

Sales Associate

John Varvatos
11.2024 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Bartender

Culinary Dropout
08.2024 - 11.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Drive Shack Inc.
02.2023 - 08.2024
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Regional Operations Manager

JDog Junk Removal & Hauling
11.2019 - 02.2023
  • Managed weekly schedules and operations for multiple franchise locations, optimizing efficiency and customer satisfaction
  • Oversaw hiring processes and bi-weekly payroll for a team of 15+ employees
  • Increased commercial client base by 30% through effective communication and relationship building strategies
  • Ensured all operations adhered to OSHA safety guidelines, maintaining a zero-incident record


Bartender

City Works - Frisco
07.2017 - 06.2018
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Contributed to maintaining a 4-5 star customer rating through attentive service and efficient operations

Barback

Earls Kitchen + Bar
06.2017 - 09.2017
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Education

High School Diploma -

Liberty High School
Frisco, TX
06-2017

Skills

  • Customer service & relationship building
  • Inventory management
  • Upselling & cross -selling
  • POS Systems & cash handling
  • Results-driven
  • Teamwork and collaboration

Timeline

Sales Associate

John Varvatos
11.2024 - 06.2025

Bartender

Culinary Dropout
08.2024 - 11.2024

Bartender

Drive Shack Inc.
02.2023 - 08.2024

Regional Operations Manager

JDog Junk Removal & Hauling
11.2019 - 02.2023

Bartender

City Works - Frisco
07.2017 - 06.2018

Barback

Earls Kitchen + Bar
06.2017 - 09.2017

High School Diploma -

Liberty High School