Drake Piccione
Ocala,Florida
Summary
Dynamic leader with a proven track record at Berkshire Hathaway Automotive, adept in operations management and team leadership. Excelled in enhancing team productivity and operational efficiency, achieving ambitious goals. Skilled in fostering customer relations and staff development, significantly increasing sales revenue and customer satisfaction.
Overview
13
13
years of professional experience
Work History
General Manager
Village RV
09.2020 - 11.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Cultivated strong relationships to enhance customer satisfaction and loyalty.
General Sales Manager
Optimum RV
02.2012 - 10.2020
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Expanded market share with proactive prospecting and lead generation efforts to identify new business opportunities.
- Managed accounts to retain existing relationships and grow share of business.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Formulated and executed sales strategies to enhance business growth and profitability.
Area Performance Manager
Berkshire Hathaway Automotive
03.2017 - 10.2019
- Optimized employee performance by designing innovative training programs.
- Conducted performance evaluations to identify areas for improvement.
- Enhanced team productivity with strategic goal-setting techniques.
- Improved operational efficiency by analyzing performance metrics.
- Promoted a culture of accountability by reinforcing performance expectations and ensuring timely follow-up on action items.
- Championed culture of high performance by setting and communicating ambitious but achievable goals.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Oversaw the performance and operations of multiple dealerships, ensuring optimal efficiency and productivity.
Education
West Port High School
Ocala, FLSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Team leadership
- Customer relations
- Training and development
- Relationship building
- Staff development
Timeline
General Manager
Village RV
09.2020 - 11.2024
Area Performance Manager
Berkshire Hathaway Automotive
03.2017 - 10.2019
General Sales Manager
Optimum RV
02.2012 - 10.2020
West Port High School