DRAMIEKA JAMES
Mesquite
Summary
Proactive and detail-oriented professional with a Bachelor's Degree in Criminal Justice and extensive experience in healthcare, logistics, and customer service. Skilled in compliance, confidentiality, risk management, policy enforcement, and operational oversight. Adept at managing sensitive information, enforcing policies, and ensuring safety and security standards. Committed to leveraging my background in criminal justice, and organizational management to excel in compliance, security, or management roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Courier / Delivery Specialist
UT Southwestern Medical Center
03.2023 - Current
- Managed daily deliveries ensuring compliance with healthcare privacy regulations (HIPAA).
- Coordinated communication between healthcare providers and clients, maintaining confidentiality and professionalism.
- Streamlined delivery routes and schedules, improving efficiency and punctuality.
- Ensured safety protocols during transport and delivery of sensitive medical materials.
Medical Courier
LabCorp
04.2021 - 02.2023
- Handled sensitive patient data in strict adherence to HIPAA regulations, safeguarding confidentiality.
- Managed logistics for specimen and medical supply transport, ensuring timely and secure deliveries.
- Maintained safety and cleanliness in transport vehicles, reducing risk of contamination or accidents.
- Collaborated with healthcare professionals to coordinate specimen pickups and deliveries.
Dialysis Technician
Fresenius Medical Center
04.2014 - 03.2021
- Monitored patient treatments, ensuring adherence to safety protocols and quality standards.
- Managed equipment setup, maintenance, and safety checks, reducing operational risks.
- Delivered compassionate patient care, addressing concerns and ensuring confidentiality.
- Followed strict health and safety regulations to minimize risks during treatments.
Education
Bachelor of Science - Criminal Justice
Strayer University
Dallas, TX01.2025
Technical Diploma - Patient Care Technician
Blue Cliff College
01.2012
High School Diploma - undefined
New Iberia Senior High School
01.2010
Skills
- Compliance & Regulatory Adherence (HIPAA, Privacy Laws)
- Security & Risk Management
- Confidentiality & Data Protection
- Policy Enforcement & Auditing
- Safety and Emergency Protocols
- Customer Service & Communication
- Route & Logistics Planning
- Problem Solving & Critical Thinking
- Time Management & Organization
- Leadership & Team Collaboration
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Excellent driving skills
Certification
- Insurance Adjuster License, 2023
- Texas All Lines Insurance Adjuster
ADDITIONAL INFORMATION
- Strong ethical standards and commitment to confidentiality
- Experience with risk management, safety protocols, and regulatory compliance
- Excellent problem-solving, communication, and organizational skills
Timeline
Courier / Delivery Specialist
UT Southwestern Medical Center
03.2023 - Current
Medical Courier
LabCorp
04.2021 - 02.2023
Dialysis Technician
Fresenius Medical Center
04.2014 - 03.2021
Technical Diploma - Patient Care Technician
Blue Cliff College
High School Diploma - undefined
New Iberia Senior High School
Bachelor of Science - Criminal Justice
Strayer University
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