Drammeh Sulayman
Patient Generalist
New York,NY
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Patient Generalist
Docgo
07.2023 - 03.2024
- Collaborated with cross-functional teams to drive project completion on time and under budget.
- Enhanced team productivity by streamlining workflows and implementing time-saving processes.
- Optimized resource allocation within the department, maximizing efficiency while maintaining operational excellence.
- As a Patient Generalist, I excel in:
- Patient/Guest Intake: Welcoming and assisting patients and guests, ensuring their needs are met with care and efficiency.
- Administrative Tasks: Proficient in creating name badges, handling patient registration, and providing administrative support as needed.
- Communication: Clear and effective communication skills to interact with patients, guests, and healthcare professionals, ensuring smooth coordination and direction.
- Service Delivery: Experience in delivering meals and other necessities to guest rooms promptly and accurately, prioritizing patient comfort and satisfaction.
- Organization and Detail-Oriented: Strong organizational skills and attention to detail to manage multiple tasks, prioritize effectively, and maintain a high standard of service delivery.
- Problem-Solving: Ability to address challenges and find solutions proactively, ensuring a seamless and positive experience for patients and guests.
With these skills and experiences, I am well-prepared to fulfill the responsibilities of a Patient Generalist, providing exceptional care and support to patients and guests while contributing to the overall efficiency of healthcare operations.
Cafe Worker
George Washington Heights
09.2015 - 01.2016
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Participated in staff meetings and training sessions to continuously improve skills and stay updated on company policies.
- Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
Education
High School Diploma -
Samuel Gompers CTE High School
The Bronx, NY01.2016
Skills
Schedule Coordination
Timeline
Patient Generalist
Docgo
07.2023 - 03.2024
Cafe Worker
George Washington Heights
09.2015 - 01.2016
High School Diploma -
Samuel Gompers CTE High School