Draque Andrews

•Provided overnight support and supervision for adult men during extreme heat (Hyperthermia) season operations

• Ensured a safe, structured, and respectful shelter environment for guests experiencing housing insecurity

• Assisted individuals with basic needs, including intake support, resource referrals, and access to cooling and hydration services

• Helped connect guests with job search resources, employment programs, and community support services

• Monitored facility safety throughout overnight shifts and responded appropriately to urgent situations

• Maintained clear communication with staff through shift reports and updates to ensure smooth transitions

• Demonstrated strong patience, professionalism, and crisis management skills in a high-need environment

• Supported team in maintaining accurate records and documentation for compliance purposes.

•Provided overnight supervision and support for young adults and teens in a shelter environment

• Assisted residents with job searches, résumé building, and accessing employment resources and opportunities

• Helped maintain a safe, structured, and respectful environment during overnight shifts

• Conducted regular check-ins and monitored resident activities to ensure safety and compliance with shelter policies

• Demonstrated strong communication, conflict resolution, and crisis management skills when handling challenging situations

• Supported residents with daily needs, emotional support, and guidance toward personal and professional growth

• Completed documentation, shift reports, and communicated important updates with incoming staff members

• Conducted regular site visits to ensure compliance with housing regulations and standards.
• Monitored and report on the condition of housing units and facilities.
• Tracked and analyze data related to housing occupancy, maintenance, and resident satisfaction.
• Coordinated with housing management and maintenance teams to address any issues or concerns.
• Prepared detailed reports and presentations on monitoring activities and findings.
• Assisted in the development and implementation of monitoring protocols and procedures.
• Engaged with residents to gather feedback and address any concerns related to housing conditions.