Summary
Overview
Work History
Education
Skills
Certification
Education
Languages
Timeline
Generic

DRASHTIBEN PATEL

Piscataway,NJ

Summary

Skilled Pharmacy Technician with proven expertise in managing pharmacy operations and delivering exceptional customer service, notably at CVS. Demonstrated ability to process insurance claims efficiently and resolve customer issues, leveraging strong interpersonal and problem-solving skills. Proficient in Microsoft Office, ensuring seamless prescription processing and data management. Achieved significant improvements in customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Edison, NJ
03.2025 - Current
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.

PHARMACY TECHNICIAN

CVS
Pflugerville, TX
03.2024 - 01.2025
  • Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup
  • Processed insurance claims and payments for medications
  • Resolved customer service issues promptly
  • Processed payments for prescription orders via cashiering responsibilities utilizing POS systems
  • Interpreted medical insurance coverage and communicated benefit information to customers
  • Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists

PHARMACY TECHNICIAN

Shoprite Pharmacy of Edison
Edison, NJ
07.2023 - 01.2024
  • Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner
  • Input patient and prescription information to produce product labels and assist in prescription filling process
  • Maintained patient confidentiality when handling records and sensitive data
  • Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup

Education

Certificate Or Diploma Program - LVN - Licensed Vocational Nurse

Galen College of Nursing
Austin, TX
09-2024

ASSOCIATE OF SCIENCE - ALLIED HEALTH PRE-PROFESSIONAL

Middlesex County College
Edison, NJ
08.2022

HIGH SCHOOL DIPLOMA - US

Piscataway Township High School
Piscataway, NJ
06.2020

Skills

  • Microsoft Office skills (Word, Excel, and PowerPoint)
  • Interpersonal and problem-solving skills
  • Database management systems
  • Communication skills
  • Decision-making

Certification

Seal of Triliteracy Certified by the NJ DOE

Education

other

Languages

  • English
  • Gujarati
  • Hindi

Timeline

Pharmacy Technician

CVS Pharmacy
03.2025 - Current

PHARMACY TECHNICIAN

CVS
03.2024 - 01.2025

PHARMACY TECHNICIAN

Shoprite Pharmacy of Edison
07.2023 - 01.2024

Certificate Or Diploma Program - LVN - Licensed Vocational Nurse

Galen College of Nursing

ASSOCIATE OF SCIENCE - ALLIED HEALTH PRE-PROFESSIONAL

Middlesex County College

HIGH SCHOOL DIPLOMA - US

Piscataway Township High School

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