Drasti Patel
Columbus,Ohio
Summary
Dynamic Clinical Practice Manager with a proven track record at DayaMed, excelling in revenue cycle management and healthcare compliance. Expert in KPI development and financial reporting, driving significant improvements in claims processing efficiency. A collaborative leader committed to enhancing operational performance while fostering a culture of excellence and accountability.
Overview
16
16
years of professional experience
Work History
Clinical Practice Manager / Revenue Cycle Manager
DayaMed
01.2023 - Current
- Oversaw daily clinical operations across multiple departments, ensuring compliance with healthcare regulations and organizational policies.
- Created monthly financial and operational reports for executive leadership and contributed to budgeting and strategic planning.
- onitored key performance indicators (KPIs) such as days in A/R, denial rates, and collection rates to identify areas for improvement.
- Ensured timely and accurate claims submission and coordinated with payers for resolution of denied or underpaid claims.
- Directed end-to-end revenue cycle processes, including patient registration, insurance verification, coding, billing, and collections.
Director of Operations
Triven Healthcare Management LLC
Columbus, Ohio
09.2020 - 01.2023
- Oversaw all day-to-day operational activities, including inventory management, production scheduling, and logistics, ensuring on-time delivery and high customer satisfaction
- Managed vendor relationships and negotiated contracts to ensure quality, cost-effective products and services while meeting compliance standards
- Developed and implemented key performance indicators (KPIs) to track and report on operational performance, leading to data-driven decision-making and continuous improvement initiatives
- Collaborated with senior management to develop strategic plans and goals for the office, ensuring alignment with overall business objectives
- Led a team of administrative professionals, providing guidance, support, and training to ensure smooth office operations
Office Manager
Molina Healthcare
Columbus, Ohio
09.2019 - 06.2020
- Supervised appointment scheduling, charge posting, insurance verification, and referral processing
- Restructured billing and collections policy, increasing weekly revenue by $45K-$60K
- Implemented and oversaw quality improvement initiatives to enhance patient care and satisfaction
- Developed and managed budgets, monitored financial performance, and optimized revenue streams
- Maintained compliance with regulatory standards, managed risk, and ensured a safe and secure environment for staff and patients
HR Generalist/HHA
Premier Home Care, LLC
Columbus, Ohio
10.2016 - 11.2018
- Processed payroll and approved timecards for employees
- Prepared new employee files, assisted with background checks, and managed benefit enrollment
- Provided customer service by addressing employee requests and questions
- Mentored and guided employees to ensure they were trained in product knowledge and capable of performing assigned duties
- Communicated professionally and effectively, both verbally and in writing
Nursing Assistant
National Church Residence
Hilliard, Ohio
05.2015 - 04.2017
- Documented resident information accurately and confidentially according to electronic medical record procedures
- Practiced universal precautions and followed infection control protocols
Healthcare Volunteer
01.2009 - 06.2013
Education
Lean Sigma Black Belt -
Columbus, Ohio01.2024
Master in Healthcare -
Franklin University
Hilliard06.2020
Bachelor of Science - Healthcare Management
Franklin University
Columbus, Ohio05.2019
Licensed Practical Nurse -
Felbry College of Nursing
Columbus, Ohio06.2017
Skills
- Revenue cycle management
- Healthcare compliance
- Claims processing
- Budget management
- KPI development
- Financial reporting
Volunteer Experience
Healthcare Volunteer, OhioHealth Riverside Methodist Hospital and Emergency Department, 01/09 - 06/13
Languages
- Hindi
- Gujarati
Timeline
Clinical Practice Manager / Revenue Cycle Manager
DayaMed
01.2023 - Current
Director of Operations
Triven Healthcare Management LLC
09.2020 - 01.2023
Office Manager
Molina Healthcare
09.2019 - 06.2020
HR Generalist/HHA
Premier Home Care, LLC
10.2016 - 11.2018
Nursing Assistant
National Church Residence
05.2015 - 04.2017
Healthcare Volunteer
01.2009 - 06.2013
Lean Sigma Black Belt -
Master in Healthcare -
Franklin University
Bachelor of Science - Healthcare Management
Franklin University
Licensed Practical Nurse -
Felbry College of Nursing
Similar Profiles
Aissata BaAissata Ba
Float Pool Student Nurse Assistant at James Cancer Hospital and Solove Research InstituteFloat Pool Student Nurse Assistant at James Cancer Hospital and Solove Research Institute
Tiasha McCaskillTiasha McCaskill
Housekeeper at Board of CommisionersHousekeeper at Board of Commisioners
Paul YankyeraPaul Yankyera
Machine Operator at Penske LogisticsMachine Operator at Penske Logistics
Leticia Obeng-MensahLeticia Obeng-Mensah
HPC at Consumer Support ServicesHPC at Consumer Support Services
AEJA PELLOT-VALENTINAEJA PELLOT-VALENTIN
Medical Practice/ Revenue Cycle Manager at Rosewood Wellness ChiropracticMedical Practice/ Revenue Cycle Manager at Rosewood Wellness Chiropractic